All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Feb. 22, 2022

Awesome customer service and support team! They are able to make sure your store is up and ready to start sending SMS messages

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Sms bump is a great app. Must have app for ecom business. Very easy to set up and to get sales through SMS.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

i needed assistance with making sure that i setup my sms marketing correctly and created the vip form properly. the customer service i received was excellent and beyond my expectations. i can hardly wait for email services to be implemented! thanks so much

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Great support by the customer service team , they provided me a prompt response to my questions ....

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2022

I use this app for text marketing and am very impressed with customer support! They are always willing to help me, even on Saturday! This by far is the best text marketing app I have used. Thank you Quin

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

I use this app for text marketing and am very impressed with customer support! They are always willing to help me, even on Saturday! This by far is the best text marketing app I have used.

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

une intervention rapide et efficace, mon problème ,a été résolu en 5 mn. L'intervenant et professionnel

Store

LYNBABY

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Just best support ever i like this app the support help for what you need i like this thanks for all

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

It is an app that perfectly fulfills its objective. 100% necessary in any store. In addition, they always offer fast and excellent attention

Store

tained

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

great apps to notify my customers about new product new release ! still learning but very positive about everything ! great support team who help with any answer ! very helpfully people

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

So far, I really like this app. The compliance setup and the overall look are great! I had a few questions for customer service and PL answered all my questions kindly and quickly.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 15, 2022

Rosen R. is fantastic. The validation was a smooth process, ensuring I was compliant with all laws across borders and within the USA. Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Have been using SMSBump for well over a year in various stores. Great app, great support, offering robust answers and pieces of advice. Guys, do try it out!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

Update: I have been using SMS bump for text now for awhile and figured I might as well try their email since it integrates better with shopify data than my current platform. They are so helpful in getting things set up! Quin and the whole staff know their stuff. I have talked to many of their staff, ALL very helpful. I can't believe this app is free. the support is great and available, ALL the time. I have been using it for only a month, and once I test it for awhile longer I may try upgrading. For now it looks great and collects SMS!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

I have to say that no matter what problem you will have. The customer service is very helpful and very fast! Recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

The best app for revenue. Harry at SMSBump team was so helpful with everything configuring my account. This app is a must have in every shopify store

Store

tegalia

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

Great app! We have been using it for 3+ years and not planning to stop! Keep up the good work, guys!

Using app

Over 4 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I need to transfer my credit from my previous long time account ago, and I didn't remember much information. Rosen at SMSBump Team, helps me find out the account and transfer the credit for my current SMSBump account. Thank you very much!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

July 14, 2022

Joann assisted in the set-up and validation of the app. Joann is knowledgeable, shows patience and directed me to the appropriate resources

Using app

3 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 10, 2022

Amazing support team and great app! Got everything you need for successful sms marketing and automations!

Using app

About 1 month

Total reviews

1

Average rating

5.0