All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Dec. 2, 2021

thankyou for SMS bump support for the help of setting up my account has made it much easier to use keep up the great service

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 29, 2021

This app is super easy & user friendly to setup! In fact, setup was so easy I was worried I'd missed something and chatted to support to confirm everything was setup and ready to go lol :-)

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Very good chat support, we had a some problems with new regulations but the support was very patient and professional

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Very nice ,useful,I recommend it to everyone,I think every shopify store needs sms,the service is also very good !

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

Very helpfull and usefull for SMS marketting. Great for getting Customer winbacks and dealing with ATCS.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Great app and very easy to use. They have the most friendly customer service........................!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

I am pleasantly surprised by your response speed and kindness !!! Everything was done in record time, which is very rare today!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Support SMS BUMP very available even the night to solve issue or propose new solution! Good application !

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

this app is great and the customer service that they had is excellent. Helped me through my problem swiftly and easily

Store

Lynkerz

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

This app is really good. also just received excellent customer service with quinn through the live chat

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Best customer support service. Quick and efficient. Had a misunderstanding with my billing setup and popups and the representative helped me solve my issues in no time. Thank You!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

It is a perfect app! I really love it and the revenues are amazing! Also, the support is absolutely perfect, very supportive, and kind. They always react in a short period of time, and I think that's a super big plus! thank you

Store

HIP NU

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

My favorite Shopify app! I scheduled a call to get more insight on the app and may I say I was overwhelmed in a great way with all the information Ricky shared. He was very insightful and gave me tips on how to properly maximize the app

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

We've been using SMSBump for nearly 2 years now and the return campaign fees and monthly subscription is a complete no-brainer. If you're not using text message marketing in your marketing strategy, please do yourself and your business a favor and do it. Granted there are tons of apps but SMSBump's customer support sets them apart...not just the other text messaging apps but all of the apps we have connected to our store...SMSBump's support has been the absolute best - always available, always super effective (not just sending links to their support/help desks), and super pleasant! Princess' (PL) support really stands out! Keep on keeping on!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

genebie is unbelieaveble. I help me a lot and she is so professionnal. She is a great person i'm so appy thanks to her

Store

Pumono

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2022

The best application for sms marketing and very cheap , the roas his huge thank you for that ! I like sms bump it's a real good application for the abandonment cart ! Thank you so much for your help Harry

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

I was very pleased with the way I was assisted with getting my store verified. The team helped me in the best way possible. They have a great customer support. Looking forward working with the company.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

I was very pleased with the way I was assisted with getting my store verified. They really helped me every step of the way and outlined the things I needed to do in order for me to be in compliance

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

This app is awesome! There's a bunch of options and this isn't the cheapest, but it's stable and reliable. A safe bet for sure!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Angelica was very helpful in showing me how to set up the app. She was patient and kind. She walked me through each step and now my account is verified! Thank you Angelica.

Using app

2 months

Total reviews

2

Average rating

5.0