All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 18, 2021

Amazing customer service. Was very thorough and helped me with possible issues. Answered all my questions professionally.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Just started out using SMSBump for my shopify store. Love the prompt response! Great service. Look forward to testing it out.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Although I've only installed it and haven't started to make money through it yet, i just loved the customer service experience - straight to the point, awesome tips to help me achieve success with the app and i cannot wait to start and see the results! stoked!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Simple and easy to use, plus they're always adding in new options and tools (e.g. subscriber & campaign reports, different ways to collect subscribers, etc). Their customer service is a highlight as well. They are courteous and willing to spend time troubleshooting the issue with you if they don't immediately know the solution. Very professional.

Store

Sudtana

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

I've had this app for a while and I'm ashamed to admit that I only used a small fraction of its capabilities. So many awesome features and functions and the ROAS is killer when used properly. Their chat support is also incredible. They walked me through form set up and answered all my questions until I was ready to launch my campaign. Thanks for everything. Highly recommend!

Store

Trivae

Using app

12 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 15, 2021

Great app and great support ! They helped us with small issues and now everything works perfectly. Highly recommend !

Store

POMGO

Using app

Almost 2 years

Total reviews

22

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Easy to use, any time I've needed help the customer service has been amazing! Would definitely recommend !

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2021

The customer service is on point. It's a pleasure to work with them:), they have a lot of patience helping me setting up the guidelines

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

AMAZING!!!!!! the best app sms and email marketing. 100% great. If you want a great marketing sms vía sms this is your app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Bon service support, application fluide et simple d'utilisation. Je teste quelques campagnes pour mesurer l'efficacité

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Great app, and great customer service. I had an issue and they solved within minutes. I recommend it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

SMS marketing is all the rage, and in my experience well worth investing into. Email marketing is oversaturated and hard to stand out - you're leaving money on the table without SMS marketing. SMSBump is one of the biggest and most reliable - for a reason!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I used this app for my POD store. It really helped me set up the entire flow with ease...Also really love their customer support

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Everything is very clear. I had a question and Rosen from support answered it within 1 minute. Really like it so far

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

This app is so easy to use and has been a great help in converting sales. I love how user-friendly it is as well!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The staff is great and helpful, she walked me step by step for the process. And I would recommend this app to my friends

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I was having some trouble where a previous pop-up and my current would both pop up even after deleting it. Rosen R helped me trouble shoot and was patient with assisting. Thanks!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

App per sms marketing n. 1 in assoluto. Fondamentale per rendere profittevole il business. Grazie ad essa si eviterà di lasciare una montagna di soldi sul tavolo

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2023

Genebie has done a Great Job with my Onboard Form. Well Done Genebie. I contact Customer Support and it was fast and reliable. I really recommend this app. Great Customer Support. Today 06/08 Marnie it does a great support. I feel confident with this app because the support is outstanding. Thank you Marnie.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

great customer support. the service is fast simple and easy. i thought it would be very hard but it turns out to be really easy. the staff is great and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0