All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Feb. 3, 2023

Great APP, I use this for my SMS campaigns. Customer service is always very helpful! I highly recommend using SMS Bump. Joann C was very helpful!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Super service client. Clair, rapide et complet. Un grand merci a Harry M. pour sa sympathie et son professionalisme Cheers

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NEOTUDE

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Customer service is on point, super great dudes. The app works as advertised, we're definetly getting more sales

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

J'aime beaucoup smsbump. C'est une super application shopify qui permet de faire pleins de choses !

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Yoludo

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

This service is amazing! Thanks so much for the help! I was able to get what I needed for my new business launch this week!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Un service client au top, je suis très satisfaite du service proposé, je recommande, SMSBUMP répond à mes attentes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Awesome service and powerfull app! This apps made me generate thousand of dollard with spending only few bucks! Worth the price!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2021

Angelica Ann G provided stellar, efficient, knowledgeable service! So far so good with this app. Pretty easy to use.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

First of all this app is great! I have been using another SMS provider for the best part of about 5 months and have seen £0 ROI and only managed to obtain 26 subscribers throughout that time, due to the lack of tools that collect subscribers. Now I won't name the other developer, but they are equally as big as SMSbump. However, do not even compare in terms of results. Within the first 2 days of using SMSbump I have 30 subscribers and have already seen an order valued at $100 from the abandoned checkout flow. I should also add that the app has sent 3 of those notifications and 1 has converted. Overall I am very happy with this app, the costs are minimal for the results you get and the customer support is phenomenal ... I just wish I chose SMSBump right out of the gate, the amount of money left on the table throughout those 5 months is unbearable to think about! Thanks guys, here's to more sales

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Tericci

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I found this app easy to use. The customer service is helpful and friendly. I love all the insights!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

The support was very riendly and really helped me in all my issues!! I highly recommend . I will download it again and again on my shop

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

They are really fast with replies. I appreciate that. Would definitely recommend checking this one out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

The team was helpful in setting up an SMS service for my website. Many thanks and best wishes, I hope we have a long lasting business relationship

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Iven was so helpful and knowledgable , this app is such an important part of our business both sms/email

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello, Thank you for reaching out. I sincerely apologize for any delay in our communication. I can see that my colleague has been in touch regarding your outreach and we would love to work with you to resolve your concern as swiftly as possible. We look forward to hearing back from you. Kind regards, SMSBump Customer Care

5 / 5 Share

Aug. 29, 2021

Could be confusing but isn't at all due to the high level of service staff walking me through every step of the way to assist me in set-up. Fast response and extremely helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2021

Great customer service. Angelica Ann and the team responded very quiskly to my questions. Very helpful !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2021

Great customer service! Super patient and easy to communicate with in the chat. Very happy with them. The app is really user-friendly too!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Very useful app! Love that you can text shoppers and answer questions fast, staff is also helpful when it comes to needing help and support!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

This app was super easy to implement. It takes a little time and effort, but they have excellent customer service to help you out. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Great app! I love the support and the simple installation, the hole process has been amazing for me

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Neptari

Using app

3 months

Total reviews

5

Average rating

5.0