All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 7, 2021

This is such an easy app to use.Thank you.I enjoyed the customer service and it was really a through step by step application to use the app

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

I used the app to help me with my marketing. To set up SMS text is a detailed process but the instructions are very clear and the chat help is speedy and helpful. I know this will help me with those that abandon cart as a follow-up that they will see right away on their phones.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

The best application of all time. If you don't install SmsBump you are suicidal in your marketing plan.

Store

Yonexe

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2021

Very effective marketing for high sales. And their chat support is fast and resourceful. I HIGHLY RECOMMEND THIS APP for text marketing!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2021

Super service, rapide et efficace!! Je recommande cette application à toute personne qui cherche à maximiser son retour sur investissement

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

I had trouble installing it because Im not tech savvy and PL from SMS bump replied instantly and helped fix all my problems. the app itself is great and the customer/ support system was top notch. so wroth it!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

Received great customer service from Angelica Ann G. She was really helpful to say the least. 5 stars for her

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Customer service truly is 24/7 and very helpful. They are very familiar with the function of shopify and helped me step-by-step through chat to set up my compliance properly. Excited to continue using this app!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2021

The validation of the account went well. Additional info provided for setup. Very patient and friendly representative.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

Great app and very professional team of customer service agents. I like that it also allows the analytics and I LOVE and use the content calendar. That may be the best part!!!

Using app

Almost 2 years

Total reviews

29

Average rating

5.0

5 / 5 Share

July 26, 2021

I used the app and the customer service was great. They walked me thru step by step on setting up everything correctly and responds were extremely fast

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2021

A terrific app! With stellar support. Lots of patience and support will make sure you've all the support you need to get things in the right order.

Store

GYMZAH

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2021

Great customer service received from the agent. Easy to navigate the app! I got set up and started within 15 minutes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

Customer service is great! I had several questions while setting it up and they helped me every step of the way! Thank you!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2021

Amazing customer service, PL was very attentive and responded quickly to my demands. Definitely recommend using this service!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

I had some problems getting this app going. But the patient customer services helped me right through it. I was helped by Genebie and she did a great job! Thanks again!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 18, 2021

Helpful and very generous support! I had trouble with some of the steps in the GDPR compliance and i texted support at 3 AM Bucharest time, they replied in about 2-5 minutes. Excellent to be fair.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2021

This is one of the best Shopify apps for your business. And the support team is amazing, Definitely recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

One of the best apps so far for my small business. Since I started the support and app worked really well for my shop!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2021

Perfect apps and support, I recommend ! ____________________________________________________________

Using app

12 days

Total reviews

1

Average rating

5.0