Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,481
All reviews
Rating Breakdown
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June 24, 2021
The support team is super awesome and really hands on.. you ping them and they ping back right away with an answer... time zones really doesn't matter, that what customer service should be about !! I have just started out with SMS Bump and it is not only adding revenue to my business by assisting with abandoned carts but would also help me set up a hands-on customer service system !!
June 22, 2021
I am revamping my business and website and after hearing so many great reviews about SMS bump I decided to add it to my shop. Everything is super user friendly and when I did need assistance with something I reached out to the support team and Simeon was AMAZING!! looking forward to seeing how this app helps grow my business and flourish!
June 22, 2021
It's that kind of app that you must have it. One of the best and most profitable apps for Shopify. The support is absolutely great, always opened to help and documentation to help very clear. Highly recommended.
June 22, 2021
Great experience! Staff is helpful, quick and make it easy to use. I would suggest using the the service its very helpful!
June 20, 2021
SMS bump is super useful and really great with helping you stay in constant contact with your customers & the support team is amazing thank you!
June 20, 2021
very good customer service, seems easy to use too. will be continuing to use it for our online spirits store.
June 19, 2021
the most helpful team I have ever seen... an amazing customer service. assisted with my inquiry and were really really helpful.. shout out to Henry for the time and the effort. you were so kind
Nov. 24, 2023
The customer service representative named "Quin" was able to assist me in sending out my text message advertising the Black Friday sale.
June 17, 2021
used this app for a long time, good app, very useful for me, thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
June 17, 2021
Im using this app for sms marketing and the set up was straight forward and customer service was great!
June 15, 2021
They have great customer service. The response time is very short and efficient. I highly recommend it to boost your sales.
June 14, 2021
The agent provided sweet and quick services! Big thanks to her! Really appreciate the service. Hoping for it to be as good always.
June 13, 2021
All good! The support as well as the whole app is User Friendly, haven't sent out any messages yet. Just got done with setting up the Abandoned Cart and a few other automation.
June 12, 2021
Fast and friendly support. showed me step by step how to set up sms bump. highly recommend this app.
June 12, 2021
Great customer service. I needed help to validate my account and support has been provided in time and efficiently.
June 10, 2021
This app is very user friendly and the customer service is phenomenal. Any time I have needed assistance, someone promptly responds via the chat box. I highly recommend this app.
June 10, 2021
It received very good and prompt attention from the smsBump support team. The CSR was very willing to help.
June 10, 2021
Amazing customer support, very kind staff & very easy app to set up. I recommend adding this to your store!
June 10, 2021
The support is very efficient, responded quickly, gave me advice and helped me optimise my campaign. I am very happy with their service.
June 10, 2021
I liked your diligence and kindness. For the moment I can't see how it works but I'm sure it's a good application. I would be happy to receive your help in the future.