All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 8, 2022

Great Service, really good for retention. Sales went through the roof after downloading and integrating.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

The service and attention are 10. Without the help of the great customer service team, I could not have done it. Now it's time to wait for my online store to work!

Store

Godarma

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Still buildng my Store but a great app and a really good customer Service! They reach out to me very quickly!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

The service and attention is 10. Without the help of the great customer service team I could not have done it. Now it's time to wait for my online store to work!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

Jan. 5, 2022

new to app and has been great easy to use and first time needing assistance problem resolved quickly

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 5, 2022

Easy to use, install and perfect for business :) Lazar helped me in setting everything and overall the Customer Care is amazing

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 4, 2022

The app is very easy to use with solid support from the Yotpo. Just another great way to convert people into clients.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Keano is the best customer service employee I have ever met! Thanks! He was very friendly and helpful. SMSBump is most likely the best SMS marketing app out there.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 2, 2022

I have used it for a bout an hour and it works very good so far! Like it! Can recommend it for you!

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 1, 2022

The best app ever, you just need to add the option to transfer balances between stores on same email, thank you so much

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

I had a couple a questions and used the chat feature to get help. I got quick responses and solutions. Rosen R. and Harry M. were fantastic!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

I got the help I needed. Friendly, professional and most of all, patient as I am a newbie to shopify. Second time needing help! The helped me solve my issue with my automated text flow. Very friendly and helpful!

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 30, 2021

tchat très réactif, en deux minutes un conseiller très aimable a pris le temps de résoudre mon problème je recommande

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 30, 2021

The customer service is great and a necessary tool for your business for capturing lost sales. I would recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Excellent and fast consultation. I resolved the issue with the agent within minutes. I believe that they help other clients in such a fast and efficient way.

Store

Olerban

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

great customer support and great app. They fixed my problems right away and it made me more money through marketing with SMS

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Was a really good customer service personnel who helped me set up the app and make it look good. Look forward to using it.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Best SMS consent for increased sales with a strong customer support team. There is always someone to solve my problem.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2021

well i was starting to try to do things on my own then an operator came on to help me. they made me do it on my own but they also directed me on how to do so. great help and i am waiting to get this marketing on the roll

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Excellent customer service, very fast and friendly. I totally recommend the app as it meets expectations

Using app

7 months

Total reviews

1

Average rating

5.0