Yotpo Email Marketing & SMS

Nov. 26, 2021

Great app and very easy to use. They have the most friendly customer service........................!

Nov. 26, 2021

I am pleasantly surprised by your response speed and kindness !!! Everything was done in record time, which is very rare today!!!

Nov. 25, 2021

Support SMS BUMP very available even the night to solve issue or propose new solution! Good application !

Nov. 25, 2021

this app is great and the customer service that they had is excellent. Helped me through my problem swiftly and easily

Nov. 25, 2021

This app is really good. also just received excellent customer service with quinn through the live chat

Nov. 24, 2021

We have been wondering what is going on with this app for the last couple of months. We have spent hundreds only to have every single campaign fail. We have a list of a few thousand, 49 emails are delivered yet we are charged for the several thousand. Since Yotpo has taken this over it's not worked at all. Will be asking for a refund from Shopify. Best to not install. It's no longer working as it has for the last several years. Too bad...this WAS an affordable option. It's now just costing us marketing $$ with 0 return.

Nov. 24, 2021

Best customer support service. Quick and efficient. Had a misunderstanding with my billing setup and popups and the representative helped me solve my issues in no time. Thank You!

Nov. 23, 2021

It is a perfect app! I really love it and the revenues are amazing! Also, the support is absolutely perfect, very supportive, and kind. They always react in a short period of time, and I think that's a super big plus! thank you

Nov. 23, 2021

My favorite Shopify app! I scheduled a call to get more insight on the app and may I say I was overwhelmed in a great way with all the information Ricky shared. He was very insightful and gave me tips on how to properly maximize the app

Oct. 28, 2022

We've been using SMSBump for nearly 2 years now and the return campaign fees and monthly subscription is a complete no-brainer. If you're not using text message marketing in your marketing strategy, please do yourself and your business a favor and do it. Granted there are tons of apps but SMSBump's customer support sets them apart...not just the other text messaging apps but all of the apps we have connected to our store...SMSBump's support has been the absolute best - always available, always super effective (not just sending links to their support/help desks), and super pleasant! Princess' (PL) support really stands out! Keep on keeping on!

Nov. 22, 2021

genebie is unbelieaveble. I help me a lot and she is so professionnal. She is a great person i'm so appy thanks to her

May 7, 2022

The best application for sms marketing and very cheap , the roas his huge thank you for that ! I like sms bump it's a real good application for the abandonment cart ! Thank you so much for your help Harry

Nov. 21, 2021

I was very pleased with the way I was assisted with getting my store verified. The team helped me in the best way possible. They have a great customer support. Looking forward working with the company.

Nov. 21, 2021

I have just started using this app, so I can't review it in detail of course. However, I required some help to set up certain things and the customer service was top notch. Harry M, answered all my questions with patience and detail and helped me feel more confident about what I was doing. He stayed with me throughout the process and answered all my questions which has helped me a lot. Thank you Harry :)

Nov. 21, 2021

I was very pleased with the way I was assisted with getting my store verified. They really helped me every step of the way and outlined the things I needed to do in order for me to be in compliance

Nov. 20, 2021

This app is awesome! There's a bunch of options and this isn't the cheapest, but it's stable and reliable. A safe bet for sure!

Nov. 19, 2021

Angelica was very helpful in showing me how to set up the app. She was patient and kind. She walked me through each step and now my account is verified! Thank you Angelica.

Nov. 18, 2021

Amazing customer service. Was very thorough and helped me with possible issues. Answered all my questions professionally.

Nov. 18, 2021

Just started out using SMSBump for my shopify store. Love the prompt response! Great service. Look forward to testing it out.

Nov. 17, 2021

We used SMSBump for 3 years, but after it got into Yotpos hands, it became terrible. Messages deliverability is low. Btw if you get an annual subscription, you can't get prorated refunds. We moved to Postscript while having 5 months' worth of paid subscriptions. Our SMS results are more than 10x better on Postscript. Making the move to Postscript was worth every penny.