All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Feb. 21, 2021

SMSBump works like a charm. Worth for the price. I recover a lot of money. Service is best best best too. Really recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

Angelica provided great service, highly recommend this app. They make it easy to set up and get it started for you.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2021

Great app Best SMS MARKETING TOOL and EXCELLENT Customer support. I highly Recommend everyone to add this to their shop

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

Appli numéro 1 dans le sms marketing en plus du support super réactif juste impeccable ! je recommande.

Store

Poch'up

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

a really great application that allows you to enormously increase your turnover with a great ROAS and you can benefit from a really top customer service

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

great customer service from Angelica. Thank you. She made integrating to my shopify very easy and seamless. Perfect directions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

I need help with validating my account prior to using it. During a live chat that didn't take long to connect, I was taken step by step on what to do and how to do it. She was paitent, kind, and informative. She let me know once that was done, what my next steps were, it was quick and easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

My first coach told me to get SMS BUMP as it pays for itself. I never understood that until I setup abandoned checkout automation and am getting a consistent 8000-10000% ROI. Now I understand.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Most usfull app in the e-commerce world. Worth it like 1000000000% Incredible responsiveness and professionalism in customer service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This app is the best SMS app with difference. The best part is its INCREDIBLE customer service! I recently talked with a guy called Harry from Greece, and he solved all of my problems with an incredible response, writing long and powerful paragraphs. Their service is exceptional and EVERYONE should use it!!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I have to say that I saw many amazing supports, but this one! Astonishing. I felt like I am chatting with my mate, who is here to help me to get through everything I need. They nailed it, I've never experienced something like this. Thank you!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Super grateful for this app. It's helping me increase my conversions. The team with SMS is truly helpful, and if you need anything they respond immediately.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

an excellent staff that helps you with any problem you encounter ! I highly recommend this application

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

The Best SMS App out there. Great flows and automations. Templates are awesome and very easy to configure. 5 Stars App.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I like the helpful assistants in the chat box. I also like that you are able to adjust the behaviors of pop up text marketing. I also like the automations and integrations.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

So far so good! Customer service is really helpful and was able to help me at 11pm so that's pretty great! Give it a try and see if its right.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

When it comes to apps, there are many, many options. Many with the same features. I have found that what truly sets one apart from the others is their customer service. SMSBump has always exceeded expectations anytime I have had any type of problem or issue. They are fast, responsive, and efficient. Their willingness to help and positive attitude to find a solution that works really sets them apart from other apps I have used. I highly recommend SMSBump. They'll be there for you when you need them!

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Fast and realiable respond from live chat. Awesome and easy set up that help you get into long term relationship with customers.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Customer support via chat was very helpful and efficient! It's after business hours and I was still able to get help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

I am new to this app and have had to contact support a few times for assistance. They are quick, friendly and oh so patient with me! Thank you Gen, & Angelica! Looking forward to using this and will not hesitate to reach back out for help!

Using app

12 months

Total reviews

6

Average rating

4.8