All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 5, 2020

I just started to use this app. Customer service team is very kind and helpfull, they provided me a detailed step to step explanation to validate my account

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

The app is really good and easy, but the cost of sending SMS to India is very high ($0.0250 per message), comparatively Indian telecoms are the cheapest in the world, there are so so many SMS gateways here in India offering for SMS for less than $0.005 per message.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 4, 2020

Awesome app, I use it in every store! Customer support is super! Highly recommended if you want to recover those Abandoned Carts!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

I use this app as a team member of a large organization and have been SO impressed with their customer service. Chris and Mladen in chat have been exceptional. I highly recommend it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Just got my app validated with the help of Gen, walked me through the process. Can't wait to dive in and start using this app! I'm super EXCITED to get started!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Just got my app validated with the help of Angelic, explained perfectly. Excited to use the app! Thank you.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

The best app on shopify in my opinion, the support is really helpful and polite. 10/10 for this app and the support!

Store

Vistone

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Excellent! Fast, clear and great attention service. I had some issues to solve and the person who helped me did it so well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

I just started using the app very useful and when I have questions that need to be answered they are available to answer them.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Simeon & PL really helped me solve any issue I had and it was a really simple and easy service to use. Highly recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

The app is very easy to use and the customer service is very helpful and they reply very fast. 100% Recommenced!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Great service and APP. Very quick lovely and professionnal team. Simply great. A must have in your store !

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

A great way to reach our existing customers with real results. The opening rate was better than anything else we have tried. I recommend this to any business looking target their marketing

Store

Surf FX

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

I really prefer SMSBump to Klaviyo SMS, or another app. The support is very fast, and price very low

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

I really like this app, it is easy to use and the support service is great. I use it in my stores and it works great.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

Good App ! good service for the help !:) I recommand this apps very easy to work with ! let's go sale now !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Excellent customer service, very useful app. I cant wait to see the results as in progress using it.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Havent tried this yet, but the customer service is top notch. They answered all my questions with full explanation. Recommended

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

Great customer service. Especially for me as a beginner who has no idea yet how to use this. I am still learning but they are open and very good attitude in helping out as to how to make smsbump work especially for shopify

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

A really good service, and the app works really good, I recommend it a lot! Furthermore it much better SMS marketing than email.

Using app

13 days

Total reviews

1

Average rating

5.0