All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 28, 2020

the chat was amazing. Customer chat service was amazing PL from SMSBump was the greatest help i have had in a long time

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 28, 2020

Great help, very nice people not dealing with some robot. A thanks goes out to Angelica for verifying my email.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

The app is amazing, I've generated a crazy ROI using simple text messages. The support is also great, I had a little issue and they fixed it right away!

Using app

19 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

I love this app because it allows you to not only catch lost sales but you can also transfer your remaining balance from one store to another.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Really like this app...and fantastic customer service in helping me get it setup! Highly recommended

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Incredible customer support! Love the app, highly recommend to everyone who wants to get serious with ecommerce!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

haven't used it a bunch yet. but from what i've seen i'm happy. great customer service. the first issue i had was solved in min. that's rare in my experience dealing with apps.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great app. Awesome and fast support. Would recommend to everyone, it can give you crazy Return of investment.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Great App. Support was really good. They helped me setup the smsbump with my shopify store and I started seeing results.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

I was incredibly surprised to see how easy it was to set it all up! It is only a few clicks and you are done.I would totally recommend setting it up for any shopify owner. Also, the tech support is superb. They get back to me so promptly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Very friendly support and I think this is going to be a good app for my store! I'm going to test it right now

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

It's hard to get better costumer service then this. Harry thank you so much for your help. You helped setting up my store in no time. 10/10

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

The SMSBump team made the process to get start wicked easy. With Harrys help we got compliance procedures done in no time! Super quick and easy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Great ROI...highly recommend! This app has helped us capture more sales at a very low cost. It is really easy to use/ set up.

Using app

Almost 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 26, 2020

I now see why this is the #1 SMS Marketing app on Shopify. Very simple and easy to use with representatives who are genuinely interested in seeing your business succeed. I worked with Mladen and he was absolutely awesome and extremely patient with assisting me with getting familiar with the program.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Didn't know I could do half the things with this app. So many possibilities and support is always friendly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Great customer service, Representatives are available even during late hours which is of great help.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Awesome costumer service, they were able to help me out quickly and i was able to get everything up and running.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

Amazing customer service with quick responses and excellent instruction. This app is easy to use and integrates well.

Store

BLOKBLU

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

I just downloaded this app. It was recommended to me and I just customized my SMS and I loved how it let me customize it and add Gifs to your msgs and MORE. I highly recommend this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0