Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,791
All reviews
Rating Breakdown
Review RSS Feed
Dec. 1, 2023
Servicio de atención al cliente muy eficiente. La página es sencilla y muy útil. Especial mención a ''Alex'', que nos ha ayudado en los problemas que nos ha surgido.
Dec. 1, 2023
I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex. Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy. Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales. Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit. Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential. I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!
Dec. 1, 2023
Hello, Alex really has helped me today get verified I appreciate him a lot this is the best app out right now.
Nov. 30, 2023
This is the first SMS app I'm trying within my Shopify perks but I am so beyond pleased with it. It appears there's so much you can do here for free that other companies have been trying to sell me on! Wish I learned of this long ago. But at least I found it now and can still save. There appears to be so many awesome things you can do that will make eCommerce growth a breeze! The layouts are very straight forward, simple and easy to understand and navigate. I really appreciate this because sometimes things get over-complicated and too stressful trying to utilize online platforms. Not here! Best of all, when I did need help with something, I was able to chat live instantly with Marnie. She was so helpful in so many ways. Quick service and went the extra mile, above and beyond, to edit changes I needed from her end, when I was at a loss to figure it out from my end. Highly recommend this in so many ways! Don't pay outside companies for what's available and built in right here on your Shopify account!
Nov. 30, 2023
L'assistenza è super veloce e precisa. Don mi ha aiutata in ogni passo. Perfetto.
Nov. 30, 2023
Dec. 2, 2023
It's a good app. and the customer service is excellent. Their live chat works 24/7 and the customer service agent "AJ T" helped me to solve all the problems and doubts I had. Recommend the app. 10/10.
Nov. 30, 2023
Alex deserves a 5/5 star rating due to its consistent excellence in providing intelligent, adaptable, and user-friendly virtual assistance. Throughout the past year, it has demonstrated a remarkable ability to understand and anticipate user needs, continuously improving its capabilities. The seamless integration into daily tasks, coupled with prompt and professional customer support, contributes to an overall outstanding experience. Alex's versatility and commitment to innovation make it a top-tier virtual assistant, deserving of the highest rating.
Nov. 29, 2023
I just used chat to get clarification on sending text messages to customers. PL was amazing! She stayed with me until I completed what I needed to on my end in order to proceed with my electronic marketing campaign. She was extremely detailed and thorough as she walked me through the process. Just awesome! A+++!
Nov. 29, 2023
PL was very helpful getting my account ready. I am excited to use this app for emails and sms marketing
Nov. 29, 2023
Great app with even better customer service. I needed my account activated and Joann C. got me all ready to go within minutes!
Nov. 29, 2023
So far enjoying Yotpo's apps! The customer support is great. I had some technical issues that needed fixed and John D was able to help me quickly and efficiently!
Nov. 29, 2023
PL est super service client ulta réactif meme a des heures des la nuit incroyable
Nov. 29, 2023
PL for guest service support was really helpful and made the process of getting my toll free number verified really easy and in a timely manner.
Nov. 29, 2023
Very easy and simple and only took 24 hours for them to validate. Thanks a lot