Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#11,607
All reviews
Rating Breakdown
Aug. 25, 2020
Fantastic support team via chat. I reached out and received a response within 5 minutes. My two questions were answered very quickly with no complications.
Aug. 25, 2020
I just installed the app and PL in online support walked me through the whole process. She also gave me links for me to explore since e-comm and SMS is new to me. Her patience and kindness was much appreciated.
Aug. 24, 2020
Great customer service. Siemon helped me setting up SMS bump and it took less than 10 minutes. This app is a game-changer for anyone doing ecom through shopify.
Aug. 24, 2020
Great app, super easy to use! Easy to learn and is a HUGE help for retargeting and remarketing to consumers. A MUST HAVE TOOL.
Aug. 24, 2020
I am so happy I found this app. The team is great, the setup was easy and I'm excited to have them on my site.
Aug. 24, 2020
I used this app to send SMS to abandonment cart, ROI is insane. Thanks alot SMS bump! keep growing :)
Aug. 23, 2020
Great customer service. A very effective marketing tool that will guarantee conversions for every store.
Aug. 23, 2020
I use this app to manage my SMS automations, really appreciate the support team, they are very responsive.
Aug. 23, 2020
The help, service, and instant live chat is absolutely amazing with this app. I had a few issues and instantly was helped. Thanks so much!
Aug. 22, 2020
TOP customers service so helpful, so patient i'm so happy with that they have fixed my issue in few minutes thanks a lot
Aug. 22, 2020
They have amazing support I needed to have my account validated and it took about a few minutes to get connected. Angelica was amazing very helpful got my issue resolved. What I like about this app is how easy the layout is its not overly complicated.
Aug. 21, 2020
Talked with Angelica. Great service and great person. She had humour, a great attidute and made the experience seamless. Thank you so much!
Aug. 21, 2020
I was asking to transfer my balance between two account! They made it in 1 min!! Their Support team is amazing!! Thank you guys for such an expert!
Aug. 20, 2020
Excellent customer service. Had some issues setting up but the customer chat bar on the side is very helpful and paired me up with someone very fast. Issues were instantly resolved.
Thank you for your kind words. Enjoy using SMSBump and if any questions arise, feel free to contact us ✌️
Aug. 20, 2020
Angelica helped us validate our account, she was friendly and very knowledgeable, great customer service.
Angelica is great! Thank you for your kind words towards her. 😊
Aug. 20, 2020
I just started using this app and it charged me $20 for auto recharge out of now where, luckily the customer service is very clear and polite. Harry really assisted me and gave me my refund, I do not have any comments yet for the App. But the customer service, oh wow...
Happy to see everything was resolved. Enjoy using our product!
Aug. 20, 2020
Appliquation très facile d'utilisation, et le service client est vraiment très réactif. Je reccomande sans hésitation. Les prix des SMS sont très petit par rapport a la conversion que ceux ci peuvent apporter ! Very easy to use application, and customer service is very responsive. I recommend without hesitation. The prices of SMS are very small compared to the conversion that these can bring!
Thank you for the amazing review!
Aug. 20, 2020
This is by far the best SMS marketing & Retargeting app that I've tried. I'm using it on all my shops.
Thank you for the high praise! 😇
Aug. 19, 2020
SMSBump is an amazing tool and the support is both very friendly and helpful! Thanks so much for getting me up and running!
Thank you for the review. Our support ninjas are always giving their best, so thank you for noticing 😊
Aug. 19, 2020
Very nice way to get in touch with your customers! Nowadays everyone is using the phone to do everything and SMS is an easy and effective way!
SMS is really a must these days! Happy to see you decided to use SMSBump on your store. It really means a lot to us!