Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#10,722
All reviews
Rating Breakdown
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July 9, 2020
Great customer service so far. App tested well. I have heard good things but we will see how it works.
Happy to see everything works great! If you have any additional questions, feel free to reach us again :)
July 9, 2020
Amazing customer service and very good app. 5/5
Thank you and enjoy using our app :)
July 9, 2020
Amazing customer service absolutly recommended guys, best app i have ever used 5/5 you guys should really give it a try
Thank you for your review!
July 8, 2020
I used this app to help me sign up and get validated. The rep was extremely helpful and informative. She is definitely an expert. She waited for me to finish the necessary paperwork. Thank you so much.
Happy to see that you managed to set up our product. If you have additional questions, do not hesitate to contact us again!
July 8, 2020
I really Like this app, not only the conversion it does but also the customer service, they are so fast to answer and solve the problems. I highly recommend the app.
Thank you for your kind words. If you need help setting up the app's other features, feel free to contact our support team again :)
July 8, 2020
good app i appreciate the customer service and the quality. For me it worths to have this app..............................................
Thank you for recognizing our product's quality and customer service! If you have any questions, feel free to contact our support team.
July 16, 2020
The app is very simple to use. I like that they provide you with all the information required to set up the app, so you dont have to improvise. Additionally, they have one of the best customer service ever. They repplied really fast and answered all my questions. Additionally I get another doubt and they again provide amazing service. Highly highly recommended.
Our support team is doing a great job all day, every day. Thank you for using our product!
July 8, 2020
First off, Customer Service has been nothing short of excellent in my experience. I have used this App on multiple stores, and its always a great addition. Get it. Do it.
Thank you for your review. It means a lot to the whole team :)
July 8, 2020
I had an 'after-hours' quick support issue, resolved in a timely manner. Deploying commerce sites is rarely is limited to office hours so I appreciate prompt and helpful support in the hours I'm working on client work. Kudos!
Hey there! Thank you for your review. It means a lot to us :)
July 7, 2020
I just downloaded this app to my Shopify store and boy was I lost! Not really tech savy here. The SMSBump team is AWESOME!! They reply within minutes even on holidays!! Awesome customer service by Angelica!!
Thank you! Angelica is always super helpful. Happy to see you were able to get your questions answered. If you do have other concerns, feel free to contact us again!
July 7, 2020
Awesome customer service by Simeon! I just downloaded the app so I haven't had much time to test it out but so far, it seems easy to use and pretty straight forward. I am mainly using this to get abandoned carts sales back. I will give a more thorough update later!
Thank you for the kind review! Happy to see you are already using the abandoned cart automations. You can also check our flows :)
July 7, 2020
the best application with the best technical support. Mladen is excellent technical support, all praise for him.
Thank you so much for these words! Mladen and the rest are super helpful, so feel free to reach them whenever you have questions.
July 6, 2020
the customer support has been amzing. from startup to finish they were quick to respond and validate my account
Yes, our support team is the best! If you do have any additional questions, feel free to reach them at any time. They will be happy to help!
July 6, 2020
Angelica from the Live Chat was super helpful and friendly! Great service and good UI and setup instructions so far!
Thank you for the kind words! Enjoy using our product 😊
July 5, 2020
Great support the assistant helped me to get my flows going and ensured that I had the best chance at success
Happy to hear you have no issues! If you have any questions, feel free to contact our support team again :)
July 5, 2020
SMSBump SMS + MMS Marketing saved many abandoned orders, You can gain more than you spent. Thanks so much
Super happy to hear this! You can also check our other automations or our flows :)
July 5, 2020
Absolutely on point, the app in itself as well as the customer service! a must for every Ecom business owner out there!
Our support team is doing a great job. Happy to see it is not unnoticed :) If you do have any additional questions, feel free to contact them at any time!
July 4, 2020
I forget that I even have this app sometimes. Its done an excellent job on its own sending the texts that I've set up. I don't have to prompt & thanks to this app, my sales are flowing better.
Thank you for your review! You are indeed right, once you set up the app correctly, you won't need to do much afterward :)
July 4, 2020
Great app and their support really helps you get everything set up. Sean was very helpful with my issues and he's very informative and active. They really help with increasing your conversions and I've used them for multiple stores. Would recommend!
Hey there! Thank you for the kind review :) We appreciate it a lot!
July 4, 2020
Awesome app! It is very helpful and in using it for just a couple of days I've got win backs! Thanks
Happy to see that you already see results! If you have any questions, feel free to reach our support team :)