All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 8, 2020

The App works very well and it helps to convert the abandoned checkout! Love it! The support team is also friendly, responsive and helpful. Kudos to the team! Thank you. And I highly recommend this App!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Coming from the UK you need to ensure you meet GDPR and thanks to the great support from Angelica this is very simple

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

A must-have app for any e-commerce website. Makes possible to recover quite a good amount of abandonned carts

Store

Eyepil

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Un service client au top ! Pour une application parfaite, je la conseille à tout le monde :) Vous allez adorer !

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Gen helped me set up SMS Bump on my website and I'm so thankful, he provided 10/10 customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Really great app for sending SMS. 100% Open rate of SMS. Only 10% People Open Email. So Great App if you want to increase you sales.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

I love SMSBump support team. They support me very fast, give much appreciate and respect for their customer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2022

Explanation was clear: I have been helped by Lord. Thanks. He or she explained me where the issues come from. The service was quick and clear

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2020

The customer service is fast and awesome. Then, we can use this app with more professionalism and feel safe with legals policy. Thanks!

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2020

Very good I appreciate the availability xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2020

Harry was very helpful in helping setting my account. thanks Harry.................................................

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2020

A really great App!!! absolutely love it. Great ROAS are possible. Super easy to implement also the support is amazing! Can absolutely recomment

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

Angelica in the Philippines was extremely helpful!!! She was patience, kind and very knowledgeable. The set up video is out of date and give people the incorrect information. The video is a stumbling block for inexperienced users. Thank you Angelica for all of your help!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

Super quick responses and help to any requests. Excellent app and service - no matter the time of the day you aren't waiting long to get assistance. Both Angelica and Radley helped me

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

Brilliant service and excellent ROI. One of the few must-have apps on any store. Very helpful team and a large array of features.

Store

Avidiva

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2020

I just started to use this app. Customer service team is very kind and helpfull, they provided me a detailed step to step explanation to validate my account

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

The app is really good and easy, but the cost of sending SMS to India is very high ($0.0250 per message), comparatively Indian telecoms are the cheapest in the world, there are so so many SMS gateways here in India offering for SMS for less than $0.005 per message.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 4, 2020

Awesome app, I use it in every store! Customer support is super! Highly recommended if you want to recover those Abandoned Carts!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

I use this app as a team member of a large organization and have been SO impressed with their customer service. Chris and Mladen in chat have been exceptional. I highly recommend it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Just got my app validated with the help of Gen, walked me through the process. Can't wait to dive in and start using this app! I'm super EXCITED to get started!

Using app

6 months

Total reviews

1

Average rating

5.0