All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2020

Great Customer Service! Literally replied me within 2 mins of me sending an email! Definitely surprised but happy at the same time. 5 stars!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Great Customer Service! They answer quickly go out of their way to help you out. Easy to use recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2020

Must have app, everything is perfect, you just have to set up it properly and it works on autopilot. Recommendation!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

I’m giving 5 stars because I know they are trying. However if you use the free version you will get texts from customers but you can’t read or reply to them unless you upgrade. That’s not acceptable on my end to leave customers hanging. It needs to be changed. Either remove that capability for the free version or limit the amount of customers. Other than that it seems to perform ok.

Using app

About 3 years

Total reviews

10

Average rating

4.8

5 / 5 Share

May 18, 2020

Cool support! Good Return on investment best option out in the market thanks thanks thanks thanks,

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2020

I used this app to help my new store build SMS Automation and Flows to the customers. This really helps us by having a CS that is very responsive in providing assistance.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2020

Great app and best customer support team that helps you understand how to use software. One of the most user-friendly apps available!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

Great products with diverse custom modes, easy to use, full instructions and support team extremely enthusiastic, friendly and always online 24/7.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2020

The service team is amazing, specially Harry, he guided me through all of the steps with out being rude or other negative aspect.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

Amazing Customer service and great for conversions. I am very happy to have found this service so much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Great customer service. They were very fast and responsive when I had trouble with some of the process.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Very efficient, never give up, patient, very good work, it would be necessary to make it evolve within the company haha , thank's.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Incredible app, and outstanding customer service. I have never seen customer service as quick and helpful as they are. Much deserved raise if you ask me! Thank you guys again

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2020

super application - support rapide et reactif je recommande vraiment pour l'envoi automatisé de messages

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

greatest text marketing app available on the market right now. customer service on top. Really a 10/10

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Super et pratique application, facile à mettre en place, je recommande pour avoir de la conversion...Merci de l'avoir créer...

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2020

Very good app, i got 6000% of ROI on my shop. So that is why i recommend. Thank you smsbump and you team

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

SMSbump has been pretty easy to integrate with our current operations. Lots of features that are plug and play. Mladen was our contact for support and has been super helpful.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

May 13, 2020

I am currently using this app in my store and with having a little trouble getting validated I reached out to the customer support and within minutes I was all set to go! It is a must have in my store!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

SMSBump is a must have. It offers a ton of great features to help your business look polished & professional.

Using app

4 months

Total reviews

2

Average rating

5.0