Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,808
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Feb. 6, 2024
Awesome chat support by AJ T. I installed the app yesterday and contacted support but did not get much help initially, possibly I contacted them outside of their working hours. However, when I tried again today, I was totally blown away by AJ T's assistance. AJ helped me to customize my SMS flows for the countries that I am serving and in accordance to Shopify's best practices. AJ has also been very patient throughout. I feel much more confident now to get started with SMSBump. Thank you!
Feb. 6, 2024
Working with Marnie in support was quick and effective! She solved my issue quickly so I could move on with my day.
Feb. 6, 2024
Chat support Regie C is amazing, she helped me quickly resolve things. The downside is the app itself, after I set up the flow, it didn't go thru, no clear instructions were given to set up the account validation, had to go to support for help and wait for half an hour.
Feb. 6, 2024
Regie was a life saver. Best experience i've ever had with customer support. Knew the answers to all my queries and fixed a number of issues within 15 mins! This guy needs a raise! Thank you so much
Feb. 6, 2024
Quin has been extremely helpful with ensuring my toll-free # is verified. This allows our company to continue utilizing SMS marketing and build our customer list.
Feb. 5, 2024
Very helpful, the best sms app out there. The support are knowledgeable and efficient. Shout out to Marnie that solve all my questions in less than 10 min ! Great use of AI to create easily segment and list ! Never seen an app doing that for now. I know that you guys have included the email recently. But your builder are very outdated and limited. It would be better if you can update in terms of design and possibility for the emails ! For now I'll stay with Klaviyo but if you make a better design builder, I'll switch !
Feb. 5, 2024
@AJT delivered outstanding service, offering clear guidance throughout the verification process. A sincere thank you to AJ for your valuable time and assistance