Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,791
All reviews
Rating Breakdown
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Nov. 24, 2023
This review is specifically based on the app's support. I had a few questions about validation due to an SMS issue and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely helpful. I appreciate the help with my issue.
Nov. 24, 2023
I had a wonderful customer service experience with "PL", who was quick, efficient, listened to my questions and problems well, and helped me find a solution in an easy-to-understand way. My problem was solved quickly and I am very thankful!
Nov. 24, 2023
Had trouble setting up my sms marketing but Quin was great and helped me figure everything out!
Nov. 24, 2023
J'ai demandé de l'aide et la réactivité est incroyable ! Merci à Elijah qui m'a gentiment aidé et à Regie aussi. On voit qu'ils y mettent tout leur coeur à aider.
Nov. 24, 2023
I had issues with sending out my campaigns and Quinn was very helpful. All in all the app is super easy to use.
Nov. 24, 2023
Had an amazing experience on setting up this amazing app. Alex was a fabulous help. Thanks so much guys
Nov. 24, 2023
Wow, cant believe how useful this app is! I would say its almost criminal that this is for free! The customer support is also great, Alex helped me so much. 10/10 I would use this in other stores too
Nov. 24, 2023
AJ T was amazing. Answered all my questions and gave me very valuable insight into some features included with my membership. I cant thank AJ T enough for all the help I received.
Nov. 24, 2023
Super user friendly PL helped me get my SMS setting all set to make sure I got to send out all my Black Friday marketing text out during a busy time of the year. Definitely will recommend this app to anyone looking to scale.
Nov. 28, 2023
I had an excellent experience with Don in online chat support. They provided clear assistance, helping me understand things effortlessly. Truly appreciate them for being helpful and efficient service
Nov. 23, 2023
Using SMSBump on Shopify has been a fantastic experience. The app is user-friendly and efficient for SMS marketing. A special shoutout to PL from customer service, whose patience and expert advice were incredibly helpful. Highly recommend SMSBump for any Shopify store!
Nov. 23, 2023
I recently reached out for assistance with setting up SMS Bump, and I had the pleasure of being helped by Don from the chat support team. From the beginning, Don was incredibly supportive and demonstrated a deep understanding of the SMS Bump setup process. His expertise shone through as he guided me through each step. When I hit a snag, Don was there with a solution that resolved my issues effectively and efficiently. It's rare to encounter such a seamless support experience; Don’s proficiency made what could have been a complex setup feel like a breeze. The overall service was commendable - timely, precise, and customer-focused. I'm thoroughly impressed by the level of professionalism and am grateful for the excellent support provided by Don. His assistance not only helped me get started with SMS Bump but also left me feeling more confident in managing it on my own. Thank you, Don, for your exceptional service!
Nov. 23, 2023
Elijah was super helpful in helping me get my account validated. He walked me through the steps and it was rather easy. I was pleasantly surprised by the excellent customer support provided by this company. Way to go!