All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 22, 2023

Very responsive and helpful team. Thanks again Quin for sorting my problem out! Highly recommended!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

PL did a great job in helping me get my account validated again, therefore, this is A1 service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

I recently had a fantastic experience with PL's customer service. PL was friendly and helpful and also incredibly knowledgeable. Addressed my issue with promptness and provided clear, concise information to help me solve my problem. Their commitment to customer satisfaction was evident throughout, making my interaction both enjoyable and effective. I highly recommend PL for their exceptional service.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

This app is designed to be very concise and clear. It has many functions that can help us promote sales conversion. I am especially grateful to Djan for his help. When I encounter problems, he can quickly help me solve them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

They has a very good costumer service!! thank you for help Keano!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

PL was a great help for my concerns! She was able to expedite the process of getting things verified when I explained to her that I had a clothing brand release coming up in a couple days. Thank you for the help!

Store

DVAR

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Great experience so far. "PL" very good customer service, helped me navigate through the app and get me set up. Very simple, love how it walks you through the steps. Liking more than klaviyo

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Elijah C did an amazing job at walking me thru the road stops I came to when setting up my account. So far I'm extremely impressed with the customer service and app itself!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Quin was super helpful and allowed me to send my campaign just in time for BFCM!

Store

BALANZI

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

To whom this may concern, Dale was my customer service representative today 11/21/2023. Dale did an amazing job, he/she has patience and was well spoken. Dale knew exactly how to service me, with setting my SMSBUMP EMAIL & MESSAGES MARKETING up, for this I am pleased. Thank You Dale!!!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Don was very helpful in solving the issue i was experiencing, the process was quick an efficient!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Customer support is helpul, shout out to Quin

Store

Dreamy

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Keano was a big help and literally answered every single question I had. I LOVE THIS APP

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Love it for keeping in touch with our "vip" customers. it's easy to use and when i have a problem, chat support has been a great help. I just had an issue and Joann C was kind and able to quickly help me. I would recommend this to anyone. it's great.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Needed help with TFN verification and Keano from the app's support team was a lifesaver. Quick, efficient, and really helpful. Great experience!

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Quin helped me get ALL my questions answered! The customer service was prompt and was made SO simple! I give an A+

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Support was great! Helped me through verification and setup. Very helpful and friendly, Thanks Regie!!

Store

Marcira

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

John did a great job helping me validate the account, really fast and professional!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

My rating is based on the customer service that I have received so far. No long wait times and my agents Quin and Dale C. were very helpful and knowledgeable. They each offered me additional information that was helpful to me.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Dale C helped me out so much!! He was very quick with his responses and was very knowledgeable with everything I asked. His customer service was amazing I can hear the kindness coming through the chat. Thank you again for providing great customer service!!

Using app

About 2 months

Total reviews

1

Average rating

5.0