All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 10, 2023

Very friendly, patent and helpful thank you PL she was able to help me with my smsbump which I really apperciate.

Store

amplety

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 10, 2023

The customer support is very dedicated. I contacted them to ask about best practices using SMSbump and Klaviyo. Princess S (PL) was very honest in advising me on how I should set up, not trying to force me to follow what is beneficial for SMSBump, but guiding me to what is best for me, and also what I want. Shout out to Princess S and the team!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Great features and their support is excellent. PL is awesome!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Great customer service from Marnie and also a great app overall

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Regie was very helpful and is a knowledgeable SMS expert. Regie helped me get compliant with SMS for my Shopify store in no time at all.

Store

Notoxy

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 10, 2023

@AJ T Thanks to AJ, I received excellent help with the app. I had a few issues that needed to be resolved. However, through AJ's persistent and repeated support, this app is now working quite well. I also understand everything better now. So, if anything is not working for you, contact support in the chat. Great assistance! Highly recommended.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 10, 2023

I have received the best service ever from Aleksandra V, the app is amazing, and Alex knows how to guide me through the process, I am happy.

Store

ALUMOTA

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 10, 2023

i got help from AJ regarding my questions about sms bump. it only took a few minutes. Responses were quick

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

la personne du chat m'a aidé à régler mon problème et m'a donné toutes son attention

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Really impressed by what I can achieve with this tool and the features included. It is super professional and advanced, also easy to use. The BEST thing is the support team has been amazing - I can't stress this enough, genuinely blown away by how helpful Alex has been to get me set up with everything I need!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Amazing app, if you're not including SMS marketing in your strategy, you are missing out on huge ROAS. The team are extremely helpful and knowledgeable.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Great app, very usefull and playful to win the customer back and take the phone number. Faced some issues while integration but the customer support, especially "Alex" helps me a lot of understanding some things.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Marnie was extremely helpful and was very accommodating :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Joann C provided excellent customer service! Quick, easy, helpful support is not easy to find and I had an excellent experience thanks to Joann!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

muy buen soporte, PL me dio una muy buena atencion, la aplicacion es muy buena, los sms tienen mayor impacto que los emails

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

very helped! Definitely, she is the princess! Very kind assisted!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

thank you johan for your reactivity

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Joann, was very helpful in assisting me with navigating the app. As I'm new to this experience and still learning.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Don was very patient and nice to me. He helped me unblock my sms access with no hesitation.

Using app

2 months

Total reviews

1

Average rating

5.0