All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 8, 2023

Fast and very helpful. Thanks!!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Ottima assistenza, ho parlato con "DON", è stato molto esaustivo e paziente!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Great support, Don helped me a lot!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Don went above and beyond to help me..........

Store

WHANTZ

Using app

About 2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 8, 2023

good

Store

Kazeka

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 8, 2023

thanks to regis for helping me out, great customer service and very helpful. help was greatly appreciated. thanks again

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

the app is very confusing. would not reccomend. Don was great he had patience and helped me through

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Spoke with Dale this morning and he was extremely helpful in answering my questions. SMSbump has the best customer service support and I love it.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Dale was very helpful in helping me to authenticate my email.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Good customer support. I had a few questions on syncing existing shopify customer list with Yotpo and reached out to the helpdesk. I was connected to PL who was super fast to respond and was able to answer my questions. Impressed.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

PL was such an amazing help to me :)

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I've used this app for a couple of months now, and it has been a great help with my text-marketing efforts. The support response is super fast. I've been helped by multiple agents, the latest one, Keano solved my issue right away. Looking forward to growing with SMSBump!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I had an issue with my TOS and my Privacy policy. Jumped on the text support and got Joann C, she worked with me and was very patient to assist me in getting this resolved. Thank you kindly for getting my number on it's way to verification. ✅

Store

16 BLKS

Using app

9 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 7, 2023

Enjoying the app so far. Support has been very helpful. Shout out to Joann C. for assisting us today!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

More help than most apps I've used and Keano was very speedy. The videos are straight forward and it doesn't take long to update.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great job, i have a good support

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Don is amazing ! helped me with validation process.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

the support is really kind and helpful! really appreciate the kindness and how simply are the instructions they give.

Store

INDIVIS

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

"Regie"

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Just installed today and ran into a very small bump. I reached out to support via chat and the little glitch was fixed in minutes! John D was excellent in understanding the issue and then quickly resolving!

Using app

About 1 hour

Total reviews

2

Average rating

5.0