All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Nov. 2, 2023

amazing! fast response, super helpful, and prompt. Happy to help me when I was having problems! thank you so much Elijah C, the best agent around!

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Yotpo is really easy to use! Pop-ups are clean and customisable which is nice. Yotpo support is also really reactive and efficient.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Instant response, prompt solution.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

PL was very quick and helpful when I got stuck in setting up my welcome message. Thank you so much!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Great customer service today by Joann C. Was wondering why the Abandoned Checkout flow wasn't working. Spoke to her & got the policies updated so our number can be verified and we can be off to the races with our SMS marketing game

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

HI Joann C has being really helpful and quick in verfying my account. thanks

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

awesome customer service Joann C was great

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Store

Jèdo

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Good evening I would like to thank John D for this excellent service, he was very efficient and fast. Guy Rock

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

PL was very east to work with and has good communication!

Store

VAMPSTR

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Don did was a great help

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

All I wanted was sms with a few, simple features. SMSBump has it's hick-ups but the support team will do all they can too resolve your problem If not that'll send a ticket on your behalf too the head team too get it done.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

PL was great in the support team. On time and on point. 5 Stars

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

It's perfect! I needed a little help, and Don was quick and efficient to support me, and also, to check that everything was OK he had to translate, because my site is in Spanish.

Store

Jakkaru

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

great app

Store

Distvnt

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Been Speaking to Don B on chat to check over my some of my policy's . I've found him helpful and he was quick to get back to me and to confirm that everything was good to go

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Very quick response. Talked with Elijah and was very nice and quick with helping me.

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

great service

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

My issue was solve easily !

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

PL was very fast and reliable

Using app

3 days

Total reviews

1

Average rating

5.0