Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#14,272
All reviews
Rating Breakdown
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Nov. 1, 2023
All I wanted was sms with a few, simple features. SMSBump has it's hick-ups but the support team will do all they can too resolve your problem If not that'll send a ticket on your behalf too the head team too get it done.
Nov. 1, 2023
It's perfect! I needed a little help, and Don was quick and efficient to support me, and also, to check that everything was OK he had to translate, because my site is in Spanish.
Nov. 1, 2023
Been Speaking to Don B on chat to check over my some of my policy's . I've found him helpful and he was quick to get back to me and to confirm that everything was good to go
Nov. 1, 2023
Very quick response. Talked with Elijah and was very nice and quick with helping me.
Oct. 31, 2023
Joann helped me get my account set up with SMSbump. very helpful will recommend to anyone that needs help
Oct. 31, 2023
I initially had trouble getting SMS messages set up. I reached out to support and Keano was able to very quickly get answers to my questions and talked me through the steps I needed to take. Thanks, Keano, for your help!
Oct. 31, 2023
The app doesn't work for us. It sends some random notifications that it should not. 1 customer received 5 messages of the same notification. Analytics shows completely wrong data. It does not always send a Shipping Confirmation Notification. We hoped that it would work, but it's really not.
Thank you for leaving a review. We value your feedback and apologize for the inconvenience. Our support team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out so that we can better understand the issue you're experiencing.
Oct. 31, 2023
Don B was very helpful, fast anwsers and fast solutions setting everything up