Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#6,038
All reviews
Rating Breakdown
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Nov. 17, 2023
I TRULY APPRECIATE John D, assisting me today. He answered alll my questions well.
Oct. 25, 2023
I needed help with verifying my account and Regie was so polite when assisting me. Regie went above and beyond and helped resolved the issue as quickly as possible. I really appreciate you Regie!
Oct. 25, 2023
Oct. 25, 2023
good customer service reply right away Regie was my guy very quick thank you
Oct. 24, 2023
The chat feature is very helpful. Keano was very knowledgeable and provided quick and easy direction on how to resolve our concerns.
Oct. 24, 2023
PL was amazing and was so helpful explaining what I needed to do! Thank you so much Princess!
Oct. 24, 2023
Don was a great help with assisting in the flow of my SMS set up. Thank you for this app
Oct. 24, 2023
Very useful app, super easy to use and very helpful staff member "Quin". Super helpful and pleasant to communicate with!
Oct. 24, 2023
AMAZING!!!! P.L WAS DEFINITELY HELPFUL ! SHE HELPED ME WITH EXACTLY WHAT I WANTED AND IT WAS PERFECT ! THANKS AGAIN
Oct. 23, 2023
Joann C helped me get all setup and was sooo patient with all my dumb questions helping me get verified and my account setup properly!!
Nov. 13, 2023
This review is specifically based on the app's support. I installed the app and went through it in great detail. For the most part it is user-friendly. I had a few questions and reached out to the online support. I was connected to PL. PL is fast, friendly, and extremely knowledgeable. I had several questions and she was able to answer them like rapid fire. She was also able to troubleshoot and expedite any technical assistance I needed. Before reaching out to support, I was ready to find another app, as I wasn't sure if this one would meet my needs. It has so far and I am happy. Thank you. Update: Received excellent service from Keano today. The support staff is quick and knowledgeable. It gives me the confidence needed to move forward in my tasks. UPDATE: Joann was patient and knowledgeable. I felt confident in the information that I received.
Oct. 23, 2023
John D. was very patient with me and answered all my questions in no time. Great customer service and no hint of condescension. Thank you for that!! Debby
Oct. 23, 2023
LOVE regie c for customer support! they helped me with all my questions and patiently waited for me while i was working on fixing the issues i had. 10/10 would reccomend
Oct. 23, 2023
Excellent customer service from Don. He was able to help me in the chat and solved my issue.