Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#8,308
All reviews
Rating Breakdown
Review RSS Feed
June 8, 2023
ottima assistenza clienti grande quin sei la migliore non riuscivo a inviare messaggi e nel giro di pochi minuti tutto si è risolto grazie a quin
June 1, 2023
Marnie was amazing, fast and kind. I recommend this app for all the abandoned carts and checkout we got, 100
May 31, 2023
Great APP. team was very helpful I got a great response from Djan who assisted me with the set up. I recommend
May 24, 2023
First time I asked to solve problem they said they would get back to me but they never did but after I messaged them once more they fixed it on the spot.
May 19, 2023
awesome customer services and quick of the mark when asked a question.quick response and detailed. thanks Aleksandar V
May 18, 2023
Personally, this was very easy for me to work with and I love how the SMS looks compared to other platforms outside of Shopify. There are some that turns photos into a link but this app sends the actual photo. I had questions regarding the detailed breakdown charges but Princess (PL) was very helpful and explained it to me. -- The only thing I wish is if they allowed you to purchase credits at least every $100 or doing a one time payment for the amount I need. My charges were $248 but it's only allowing me to pay $200 OR $500... which is a huge difference honestly.
May 15, 2023
He gave me a quick and efficient answer to my problem. The support service is really great !!!!!!!!!
May 13, 2023
j'ai bien aimé l'application, car Marnie m'a bien assisté à la l'activation de mon compte et tout cela en un temps record.
May 12, 2023
Customer service is on point. I had to chat with two different agents because the first agent stopped responding, but Quin, the second agent, was on the ball and got me what I needed quickly. Really its 4.5 stars
May 10, 2023
Its alright just the validation process takes long and needs work. it took me like 3 days of customer support to get it figured out
May 9, 2023
Handy customer service, right to the point and kind too, Quin is the best! The app comes in handy and easy to get in touch with support.
May 4, 2023
Customer support was quick. PL was very helpful. Looking forward to seeing how the SMS abandoned checkout flows work for conversion
May 2, 2023
Pour l'instant j'ai utilisé juste la chat et l'expérience a été très agréable. Alexsanar V. a su bien me guider. merci
April 30, 2023
great service support, quick and easy....very happy as a first time user. I had my account validated
April 27, 2023
Great App & support costumiers. a must have for sms & email retargetting ! don't look further. ENJOY!
April 26, 2023
We just installed this app and the onboarding was great. However, once the onboarding was done, the interface is a bit overwhelming at first. After a few minutes of frustration, I jumped on the chat and was almost instantly helped by Josephine S who then connected me with Joann C who was an SMS support specialist. Within less than 5 minutes my queries were resolved. This is truly a promising app. I docked a star just because of the interface lol (yes, I used the search box before I jumped on chat).
April 25, 2023
Customer service from Mylene was great, she helped me get everything figured out quickly and was very courteous.
April 19, 2023
So Far I like it a lot :) , They are really quick on answering questions but I havent tryed all the features yet
April 16, 2023
Molto veloci e disponibli! è stato molto attento e cordiale, consigliatissima quest'app soprattutto per l'assistenza