All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Oct. 12, 2023

I've had a fantastic experience using Klaviyo, and I must say that Don, one of their employees, has been incredibly helpful through SMS. Don's support and expertise have made a real difference in optimizing our SMS marketing campaigns. Kudos to the Klaviyo team and Don for their outstanding service!

Store

TLOREA

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

John D is a life saver !! Best customer service !!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Elijah helped me a lot thank you

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Great. Easy to use and manage

Using app

About 1 hour

Total reviews

23

Average rating

4.9

5 / 5 Share

Oct. 11, 2023

"PL" was very friendly, fast, and helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Amazing support from PL, thank you :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

PL was great. Very patience and courteous and assisted me every step of the way. Thank you.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

The chat help was very useful because I had no idea what I was doing and they walked me through it and assisted me in things I still couldn't figure out with direction. I am very happy.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Joann was great :)

Store

Murmure

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

It was great experience, Quin was very helpful. I had issues and it was resolved so quick, amazing! Thank you again, Quin!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Easy setup. Elijah was helpful every step of the way.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

John D, was a great help. That brotha deserves a raise for making it easier to navigate through the app.

Store

Doviam

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Regie quickly replied to me regarding my question and solved my problem efficiently. I'm thankful for his help and expertise!

Store

FATWAM

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

John D was very helpful thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Elijah helped me through the process of setting up my store. He was so reactive that I thought I was talking to a bot or an IA. Currently waiting for my store to be verified.

Store

IMLF

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

John D was very helpful and quick, thank you

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

I highly recommend this SMS app to everyone, my favourite part is the support team. My support was Don. Don was so patient, kind and so fast. I never seen such a fast and relevant support like that. )

Store

VECTRA

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Great support! Very fast live chat. I had to verify my account and it was done in 10 min thanks to Quin from SMSBump support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

I like the after-sales service, especially with the agent Djan who was patient with me.

Using app

11 days

Total reviews

2

Average rating

4.5