Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#6,591
All reviews
Rating Breakdown
Review RSS Feed
April 14, 2023
Quin was great in answering all my questions and got me validated promptly! Thank you so much for your help.
April 12, 2023
Joann C was very helpful and patient with helping me validate my account. She provided all the links and texts.
April 10, 2023
It was good. I found the assistance to be helpful, and I received good instructions from Joann C. Thanks again
March 30, 2023
Gen is super helpful, very responsive and all in all the experience is very good! Customer service is always fast which is a huge plus. The only down side is the cost of SMS as a store that doesn't exist in the US and is considered as international. Would be perfect if the cost was lower.
March 29, 2023
The app is really good to create your campaigns and schedule them, so you dont need to worry about the special days.....nice app!
March 28, 2023
Joann C from SMSBump provided exceptional customer service, letting me know the issue was forwarded to another team for resolution.
March 18, 2023
quin was great at helping me get going . thank you very much for your help..
March 18, 2023
we just hooked everything up to the store so haven't been able to test things out thus far to see results. but the customer service is top notch thus far! Ronnel V really helped me out..
March 17, 2023
This app is great but very confusing. I decided to chat with customer service and Lord helped me out. He was extremely helpful, quick, and kind! I really appreciate working with him and hope to get him if I run into problems in the future!
March 17, 2023
Customer services was very helpful when trying to verify our phones. Aleksander gave us all the instructions on what to do and it was fast. So far it seems like a good app we will have to see if it turns out to work good for our company. Will review again in a month or two.
March 8, 2023
Setting up SMS marketing is more complicated than I thought. Some bugs and problems need to fix. I was stuck with technical rep Marnie for over an hour; she was accommodating and patient in solving the issues. I would give customer service five stars for sure, but the user's experience of SMSBump is four stars.
March 7, 2023
belle expérience d'assistance avec Keano et je vous recommande l'application facile et agréablesa utiliser
March 5, 2023
This is a great platform for automation and the customer service is great too. Have valuable help from Quin.
Feb. 15, 2023
Easy to use and fast/attentive customer service (especially from Marnie) which makes it quick and easy to setup.
Feb. 10, 2023
Great customer service with Djan. They took care of a issue with the layout of the app on my website. Unfortunately, this meant I had to disable the popup feature altogether. But I'm looking forward to using this app now that its all setup.
Feb. 4, 2023
found the support quick and friendly today, this assisant marnie made it easy. i really recommend this app
Feb. 1, 2023
4/5 for now, 5/5 soon if everything keeps going smoothly! I am in the process of migrating from competitor to this product and it seems to meet ALL OF OUR NEEDS. Marnie has been super quick to reply on chat (speed and accessibility I find lacking in other apps/platforms) and I'm thankful for their help! Excited to continue to and fingers crossed we're up and running soon!
Feb. 1, 2023
Très bonne expérience surtout avec Gen qui nous a beaucoup aidé c’est un véritable plaisir d’utiliser cette application vraiment je ne regrette pas du tout.