All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 26, 2023

John D guided me on how to use SMS bump for my Buisness. I am so happy that he was so patient

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Very good AP and the support is amazing - chatted with Alex today and we went through all my questions and solved my problems. Thanks SMSBump and your great support team! :-)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

the assistant Don helped so quickly achieve what i needed thankyou great friendly and fast service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

would highly recommend this app, there support team is so fast and dealing with one of there workers Alex has been nothing short of exceptional. went above and beyond to ensure everything was running smoothly and took the headache out of something that would've have ended in me just exiting the app, well done yotpo and a big thank-you to Alex for your help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

I really like this application, it's easy to use and if you don't understand the chat responds quickly. Djan P very professional, responds quickly and solved my problem very quickly. He is a good element !

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

I'll definitely recommend this app based on the amazing experience i just had with PL. I had an issue with an error message and PL's response was swift, and concise. Thanks PL!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Would like to say PL did fantastic job with helping with our signup pop up.Was very patient and helpful! kudos to you!!!

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 25, 2023

Really great app, the flows are very easy to understand and use! An really great support too! Joann helped me very quickly through the live chat option!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Joann was super helpful

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Regie was very helpful in the chat support for me

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

I think the app is helpful. It is just confusing to set the flow. But luckily, John D was able to extend help. I still do need to learn more about the email design editing.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

The support service was fantastic and fast. Quin was super helpful and quick to respond to all my questions and queries.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

I definitely recommended this app, is very good and their people are very nice "Alex" was a very nice guy and helped me a lot!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Quin was very helpful in making sure that everything was set up correctly in the easiest way.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Great support with Don! All that I needed was Done!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Djan was very helpful with setting up SMSBump. I had many questions and got all answered! Even he did a test through my checkout to see if sms bump is working.

Store

kousely

Using app

About 19 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

Great customer service, good prices

Store

2GIFTED

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

i really appreciate the customer service !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

The customer service is great and very very timely. All my issues are tended to and my support rep, Djan, helped me come to a prompt resolution. In addition, the product is great and has a lot of useful functionalities.

Using app

Over 2 years

Total reviews

5

Average rating

5.0