Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#6,694
All reviews
Rating Breakdown
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Sept. 20, 2023
Very good app to convert abandonned cart Assistance is very helpful Don helped me a lot to set up my flow
Store
My Store
Using app
About 2 months
Sept. 20, 2023
I've experimented with various email marketing applications, and a persistent challenge has been the lack of a "Buy X Get Y" coupon feature. Just when I was about to settle with the notion that this might be a common limitation across platforms, I had the fortune of interacting with John D from customer services. Not only did John take the time to understand my specific needs, but he also went above and beyond by providing step-by-step screenshots guiding me on how to integrate with Shopify discounts. To my delight, it worked seamlessly! While the app currently doesn't offer individualized random codes for subscribers, I'm now able to provide a general code to all my subscribers, which is a significant leap from where I started. While I'm hopeful for the development of the individualized code feature in the future, I must say that the proactive and efficient customer service I received from John D has been a game-changer. I'm genuinely glad I decided to give this app a shot and would highly recommend it to others looking for an email marketing solution.
Sept. 20, 2023
The response was quick and efficient. Joann who helped was so friendly and professional in her approach, it was a pleasure
Sept. 20, 2023
I had the Help Of Regie ! Extremely professional , so patient, explains very very very well ! thanks so much and very satisfied about the product + service !
Sept. 20, 2023
Joann C absolutely answered everything I needed in a flash and got me on my way! Great customer service!!
Sept. 20, 2023
Très bon service. Don a été réactif et à pu m'aider à trouver la solution pour le souci rencontré avec l’installation de l’application. Tout est parfait !
Sept. 20, 2023
Regie was super helpful during the setup phase and I look forward to adding this to my store!
Sept. 20, 2023
Alex was great helped me get my account setup so I can start sending my campaigns to my subscribers.
Sept. 20, 2023
this app is a superstar, Alex from the support helped me setting up my account. big thumbs up
Sept. 19, 2023
The service was on point! At first, i thought the wait to be served would be less, but when "Joann C" got in touch with me, I was happy to realize that I was NOT comunicating with a bot!! (Which made it so much better) Joann was quite quick and helpful at answering my questions. Service is a 5!
Sept. 19, 2023
PL was great and patient and really helped me understand and get the help i needed. Great worker.
Sept. 19, 2023
The truth is that I am new to shopify and these technological platforms and I have found it very easy thanks to the excellent customer service, for example I just activated SMSBump and if it wasn't for the excellent customer service I would not have been able to do it, I thank you very much Regie for the collaboration, I am very satisfied and happy.
Sept. 19, 2023