All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Sept. 12, 2023

Joann C was a very nice person and helpful person to work with my assistance

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Joann was extremely helpful with my inquiry. She understood my request and had solved it within 5 minutes. She was also very polite and pleasant to talk to.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

..................................................................................................................................................................................quick and efficient!!!!!!!!!!!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Use multiple features from Yotpo, included the SMS Marketing and Email app. Easy to use and customer service is always very helpful. Was having an issue with our Email notification and had a pleasure of chatting with John D who was able to help me and sent me step-by-step instructions with screenshots on how to resolve my problem. Thank you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Don was awesome! Super patient and answered all my questions! Love the customer service. Solution oriented team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Custom service is great and fast specially John D I recommand :))

Store

Trooss

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

TONIGHT I GOT HELPED BY MARINE E AMAZING AT NAVIGATING AND ACCESSING DOMAINS BUT ALSO ARTICULATING THE DIFFERENT WAYS TO MANEUVER. I LIKED MARINE BECAUSE THE SCREEN SHOTS AND ALSO THEM KNOWING THE ISSUES THAT HELPED ME SOLVE WHY I COULDN'T GET MY DOMAINS CORRECTLY. BECAUSE OF HIM I LEARNED TO EVEN TAKE SCEEN SHOTS ON MY LAPTOP TO COMMUNICATE. EVEN BETTER WITH NOT JUST HIM BUT THE OTHER SHOPIFY CHATS THAT ON HERE. I APPERCIATE THE SMOOTHNESS . THE BIGGEST ONE IS LEARNING THE THINGS NECESSARY FROM A GREAT TEACHER TO DO IT FORSOMEONE ELSE AND MYSELF. THANKS MARINE E

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Marnie was SUPER HELPFUL. something so difficult for me to fix, he was able to help and fix it for me within 10 mins. thank you again

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

SMS bump is a wonderful app to add revenue and increase LTV of your customer. Plus they have 24/7 support and their reps are extremely professional. Marnie helped me validate my account and was super polite.

Store

Malaho

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Marnie was really helpful and kind, she responded immediately and answered all my questions.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

They helped me within 10 minutes, the chat was prompt and straight forward. I recommend them highly, customer service is 10000.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

nice app thank Jeff for you help ;)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Great app and Djan P¨from support is very reactif and helpfull :)

Store

Primty

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Marnie was very helpful and quick to respond.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Marnie was very helpful and patient with me. I could defiantly say I'm comfortable with the service she provided and helped me out tremendously. If you're looking for an easy SMS Marketing & Email Marketing this is the place to go!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Excellent support from Keano… quick response and solve my issue in literally 3 minutes… I appreciate you

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

AJ was a very helpful person & guided me in the direction I needed to be in. Thank you AJ for all of your help and I think they should be giving you a raise for how diligent you work.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

I spoke to Jeff today and he was extremely helpful and knowledgeable! I appreciate the help.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Elijiah was kind and supportive and gave quick resolution to my queries.

Using app

2 months

Total reviews

5

Average rating

5.0