All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Jan. 30, 2024

Customer service is AWESOME shout out John D. HUGE W

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Really quick Support, John D was so kind

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 30, 2024

john was great help awesome platform

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 30, 2024

Quin helped validate my account and was very helpful.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

perfect service from Joann C. fast and efficient ! thanks for your help

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

joann c good quick helpful thank

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Good Customer Service- Thanks for Joann's help, professional and patient.

Store

Heybike

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

joann C was an absolute pleasure to deal with

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 30, 2024

{AbandonedCheckoutUrl} does not take effect in the email, which prevents me from doing other work. I am waiting for the technical staff of smsbump to solve this bug. If this bug is solved, I will cancel the one-star review and change it to a 5-star review.

Using app

5 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 30, 2024

PL is the best person I have come across on this app. She had helped me with the trouble I came across and she even walked through all the steps that needed to be completed. If anything this was a great experience overall.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Marnie was at great service

Using app

22 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 29, 2024

PL helped me out alot.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 29, 2024

Your Customer Representative Marnie is a very good person and helped me a lot, without him I would not have been able to handle my work so

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

The Best App, you will really make money with it, in addition to recovering your abandoned customers

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

El soporte técnico es rápido y muy agradable

Store

STELHIA

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Been using SMS Bump for SMS marketing for about 3 years now! I forgot how to verify an account for a client I am working with. I reach out to chat support and was connected with Quin. She was incredibly helpful and informative. Thank YOU!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

I just set up my automation as well as privacy policies and terms of service policies and asked Quin to validate it for me. He was so helpful and quick to get the job done for me. Awesome work Quin, keep it up

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Had an excellent experience with John D. at SMS Bump. He quickly helped me verify my account and efficiently transferred funds from my old to new SMSBump account. Fast and effective service, very satisfied with the customer support!

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 28, 2024

Marnie was very helpful and patient with me.

Store

My Store

Using app

3 days

5 / 5 Share

Jan. 28, 2024

Marnie was very helpful! Walked me through every step and answered all my questions with patience!

Using app

8 months

Total reviews

3

Average rating

5.0