All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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4 / 5 Share

Jan. 24, 2023

Was having a lot of issues integrating SMSBump and Klayvio, it took a few days which was fustrating but thanks to Princess (PL) the issue got resolved! Really appreciate their great knowledge on getting this configured because if not I would of used another service.

Store

4CP

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 23, 2023

The chat feature was great and my Princess was invaluable. I would have given a 5 but I am still trying to figure it all out.

Using app

27 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 18, 2023

Besides how helpful the app is I received very fast and informational customer support from Marnie.

Store

TechPut

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 11, 2023

Avevo un problema e l'agente di assistenza clienti me lo ha subito risolto, si chiamava Marnie, veramente gentile e tempestivo nelle risposte. App super consigliata

Store

earsafe

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 8, 2023

Thanks to Marnie for being available and and speed for very clear and simple answers

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 5, 2023

Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 4, 2023

Marnie helped fixed a couple issues I was having and it was very much appreciated! Give Marnie a raise!!!

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 3, 2023

Great app. Wish the customization process was a tab bit easier to

Using app

14 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 30, 2022

I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 9, 2022

Had a problem, but Quin solved it really quick for me! Good customer experience here! Would recommend this.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 2, 2022

Great app, they gave me $5.5 to try out the various automations and the customer service ("PL") was very fast, efficient and very friendly

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 30, 2022

I installed this app yesterday. At the moment, I have not launched campaigns but can see that it allows me to do more things than I expected. It has many very useful templates and give ideas for the marketing of my store. In addition, I had a doubt and Jeffrey (support) solved it quickly. Aleksandar (support) is trying to help me to solve another problem. Both really kind. I don't see anything negative, at the moment.

Using app

About 2 months

Total reviews

3

Average rating

3.3

4 / 5 Share

Nov. 29, 2022

I connected with Princess S (PL) in Live Chat and she was quick and polite in her communication with me and my problem was solved!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 25, 2022

Lord helped me with understanding why my messages were failing to send. His quick response was very much appreciated. Although this have negatively impacted my Black Friday sales, He made me have hope that the problem won't last long. Thank you Lord!!

Store

A3Fam

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 22, 2022

PL was a great help, with quick and easy assistance I was able to progress with my store creation in no time. I would recommend 10/10 times to new users having problems.

Using app

About 1 month

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 22, 2022

Just started using this tool I heard nothing but great things about it- Joann C was great helping me get set up

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 20, 2022

Great app, Perfect for Busy Q4. Seeing a lot more conversions through SMS. However, we are seeing the app not start up from our backend often enough.

Using app

7 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Nov. 15, 2022

Using this app provided me with a better understanding . Thanks so much to Fhoel for helping me out during this journey

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2022

I just signed up for this app, I am excited to see if it brings traffic to the site and helps consumers make a purchase. I needed help with signing up and the agent Fhoel was a huge help with helping me get everything set up.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 6, 2022

Lord m'a beaucoup aidé a activer mon compte et ça a été très rapide merci. Je recommande vraiment cette appli

Using app

9 months

Total reviews

1

Average rating

4.0