Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#6,591
All reviews
Rating Breakdown
Jan. 24, 2023
Was having a lot of issues integrating SMSBump and Klayvio, it took a few days which was fustrating but thanks to Princess (PL) the issue got resolved! Really appreciate their great knowledge on getting this configured because if not I would of used another service.
Jan. 23, 2023
The chat feature was great and my Princess was invaluable. I would have given a 5 but I am still trying to figure it all out.
Jan. 18, 2023
Besides how helpful the app is I received very fast and informational customer support from Marnie.
Jan. 11, 2023
Avevo un problema e l'agente di assistenza clienti me lo ha subito risolto, si chiamava Marnie, veramente gentile e tempestivo nelle risposte. App super consigliata
Jan. 8, 2023
Thanks to Marnie for being available and and speed for very clear and simple answers
Jan. 5, 2023
Great customer service especially with Marnie. App was confusing at first to use however Marnie helped me understand it better.
Jan. 4, 2023
Marnie helped fixed a couple issues I was having and it was very much appreciated! Give Marnie a raise!!!
Dec. 30, 2022
I like that there is a free version of this app available. I was assisted by Marnie in the support chat today. She responded to my initial chat quickly and she was accommodating in her responses. She even sent screenshots which helped a lot.
Dec. 9, 2022
Had a problem, but Quin solved it really quick for me! Good customer experience here! Would recommend this.
Dec. 2, 2022
Great app, they gave me $5.5 to try out the various automations and the customer service ("PL") was very fast, efficient and very friendly
Nov. 30, 2022
I installed this app yesterday. At the moment, I have not launched campaigns but can see that it allows me to do more things than I expected. It has many very useful templates and give ideas for the marketing of my store. In addition, I had a doubt and Jeffrey (support) solved it quickly. Aleksandar (support) is trying to help me to solve another problem. Both really kind. I don't see anything negative, at the moment.
Nov. 29, 2022
I connected with Princess S (PL) in Live Chat and she was quick and polite in her communication with me and my problem was solved!
Nov. 25, 2022
Lord helped me with understanding why my messages were failing to send. His quick response was very much appreciated. Although this have negatively impacted my Black Friday sales, He made me have hope that the problem won't last long. Thank you Lord!!
Nov. 22, 2022
PL was a great help, with quick and easy assistance I was able to progress with my store creation in no time. I would recommend 10/10 times to new users having problems.
Nov. 22, 2022
Just started using this tool I heard nothing but great things about it- Joann C was great helping me get set up
Nov. 20, 2022
Great app, Perfect for Busy Q4. Seeing a lot more conversions through SMS. However, we are seeing the app not start up from our backend often enough.
Nov. 15, 2022
Using this app provided me with a better understanding . Thanks so much to Fhoel for helping me out during this journey
Nov. 7, 2022
I just signed up for this app, I am excited to see if it brings traffic to the site and helps consumers make a purchase. I needed help with signing up and the agent Fhoel was a huge help with helping me get everything set up.
Nov. 6, 2022
Lord m'a beaucoup aidé a activer mon compte et ça a été très rapide merci. Je recommande vraiment cette appli