Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,038
All reviews
Rating Breakdown
Oct. 6, 2023
Still new to this app, still figuring all out but the customer service is very helpfull and guided you step by step if you miss anything, PL is very patient and lucky to be serviced by him/her.
Sept. 21, 2023
Great customer service. John B., PL, and Keano were friendly, attentive to detail, and thorough. Integrations and flows are also easy to understand.
Sept. 8, 2023
Fantastic app! Also, John D was so helpful in guiding me to get my domain verified. Excellent help! Highly recommend!
Sept. 8, 2023
I only started using SMSBump today, and I found it fairly easy to work through especially with the help and guidance offered. When I got a little stuck, Alex gave me excellent support which I greatly appreciated and helped me move forward with my work. Would highly recommend this to anyone, and again thank you Alex for helping me today :)
Sept. 8, 2023
I recently spoke with PL in customer support, and it was truly remarkable. PL's expertise, patience, and genuine care stood out and made me feel valued as a customer. Thank you for providing the support!
Sept. 7, 2023
Sept. 7, 2023
Le support est efficace et très gentil en plus d'être clair
Store
Ma boutique
Using app
About 1 month
Sept. 7, 2023
John was great he made it simple and easy to update! Thank you John we need more like you.
Sept. 7, 2023
consiglio questa app. il supporto davvero veloce, mi ha aiutato molto . grazie John D!
Sept. 7, 2023
Have used SMS bump in the past! but just started a new store so haven't used in a while and Alex served me on live chat, he was amazing and helped me out so much. The guy deserves a raise! super helpful and polite
Sept. 6, 2023
I had an exceptional experience with the customer service representative Marnie via chat support. She was incredibly patient and provided clear instructions throughout our interaction. Her assistance was instrumental in resolving my issue, and her professionalism made the entire process smooth and efficient. Overall, a great experience, and a true asset to your customer support team. Thank you!