All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 25, 2023

"PL" awesome customer service was very helpful. helped get my toll free number under 5 min very thankful for her.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I was thinking the process to get a validation is a pain lol but "PL" was a big help she simplified it for me and helped me steps by steps to make it quick and easy!!! also she waited on me to finish every single step! much appreciate it PL :D

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Reggie at SMSBump was very helpful in getting my account validated. Thank you guys for having such an awesome support team!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

very good app and absolutely amazing support Elijah was able to sort out all my queries in minutes 100% recommend

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

John was superb. New to sms marketing sent great explanations with screenshots and also was very knowledgeable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Regie was very patient with me and helped me through setting up and getting the process going. Thanks, Regie for your patience, you've been so helpful! And AIjohn was also so great, extremely helpful, fantastic team!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Elijah was very good and supported me with the policies and getting verified! It didnt take long to get a response which was amazing!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

The help was amazing def recommend if you need help or finding trouble with anything regarding sms bump.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Love this app! And "PL" was super helpful guiding me along and helping me setup everything correctly. Thank you!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

PL was very helpful today. A subscriber was removed in error and she was able to recover the subscriber's info so that she could resubscribe.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Best app ever, Joann is a good customer service. 100% reccommended. It boosted my sales on one of my stores and Im coming back with a new one. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

John D was really fast with the service and got straight to the point and was friendly, there was no messing around. Much appreciated John

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Sorry for the late review, DON B. I found the support very quick, and extremely friendly. Props to your best employee! :) The app itself in my opinion does everything that it promises, no complaints.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Marnie was very helpful and friendly with helping me validate my account! I appreciated the amazing service

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

PL gave me great service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

En contactant le support de SMSBump, j'ai été agréablement surprise de l'efficacité de John qui s'est montré à la hauteur de mes attentes. Une question, une bonne réponse. Clair et précis. Merci ! Monique

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Quick responses and friendly! her name was joann. So im giving her a 5 star as my issue got solved within minutes

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Very fast response time, easy to understand (screenshots) support instructions and very patient with a emphasis on providing excellent customer support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

John was extremely helpful and very quick to respond via chat. Highly recommend SMS marketing service!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Support was great, I spoke with Don and he was very patient and supportive. Keep up the good work. Thank you

Using app

5 days

Total reviews

3

Average rating

5.0