All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 23, 2023

Great app, been using it for years in many of my shops and has made me multiple 6 figures of extra revenue. Thanks to John for the help/

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

SMS Bump offre un supporto eccezionale! ho fatto una richiesta e mi hanno aiutato nel migliore dei modi e sono stati gentili! consigliato

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Don is a really helpful and patient customer assistant.It was quick and he help me a lot.He is the best !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Powerful tools with a simple interface. Also their customer service is also great! Special thanks to Elijah for answering all my questions and helped me navigate through the app!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

I worked with PL this evening and she was very helpful and patient. I appreciated being able to connect with support at such a late hour. She enable screen sharing which allowed me to share the issue which she corrected on the spot and then helped me optimize my flow.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Experience has been good - and the support team, particularly - Don- has been very helpful and provided step by step instructions to help me through my questions regarding set up.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Quin was very helpful with my enquiry and had it resolved in a matter of minutes. Very professional.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Amazing service!! Each time I need support the friendly customer service is very helpful and responds quickly!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

I JUST HAD THE BEST AND QUICK EXPERIENCE EVER, I JUST NEEDED HELP DISABLING POP UP SMS, AND I GOT THE HELP I NEEDED

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Don was very helpful. After using it a while I can definitely say that this app is a super-star. It's a must have in the marketing world. It will increase your revenues and it will give you another way to reach out to your customers. Support is terrific and always available to help you solve any problems, even the complex one. I have just upgraded out of their free plan, which already gives you ...

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

They provided quick responds though live chat and Keano was really patient and helpful. Great App!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

La consiglio perchè può aumentare notevolmente le vendite dello store. Sono stato assistito dal pazientissimo e veramente professionale John del Team di SMS Bump..grazie a tutti!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Don was helpful and very fast with response. Very Good Customer Service I was able to get my problem resolve.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Great app and the service is perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Very great app, a must have in every Shopify Store. John help me a lot with my store, support quick and friendly.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Quin was amazing to work with and fast did everything perfect. and helped me out so much and guided me through perfectly

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Don was great! very responsive and checked out my store, will definitely reach out again with any problems

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Quin was very helpful and patient with me. Quin guided me through the sms validation process. Thanks alot

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

I recently had the pleasure of interacting with Quin from the customer support team. She answered all of my questions in a clear and concise way. I was very impressed with Quin's customer service skills and she was also very responsive. She responded to my enquiry within minutes!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

New to SMS Marketing so having the help of Marnie and Keano with their excellent customer service and patience they walked me step by step to get my problem figured and properly working couldn't have done it without them.

Using app

4 months

Total reviews

2

Average rating

5.0