All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 20, 2023

Keano M. a.k.a. NEO was very helpful. Very fast and efficient conversation and guidance. Thanks to Yotpo and to Keano a.k.a. John Wick

Store

stupeed

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Don helped me validate my number. It was quick and easy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2023

Jeff Is a very helpful person who solved my all problem and very nice app. Recommended for all e-commerce owners.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

I received the most excellent customer service from Djan and PL! Their instructions were clear and easy to follow.

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 19, 2023

Marnie was a big help and was exceptionally fast at fixing minor issues. Communication was easy and understood with one question.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Marnie was good agent, she helped me to set my account and asked all my questions, thanks once again.

Store

RC Papa

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

The agent, Elijah C, was very helpful and professional. They exceed my expectations and helped me. 10/10 service

Store

YIRAH

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

I had a conversation with Djan and he helped me to fix the issue. It was quick and smooth. Thank you

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

amazing app ,i think only one app you need for marketing , and the customer servise they are waiting to help you

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Quin was very helpful, thanks ! It s a must have in the marketing world. I can definitely say that this app is a super-star !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

this app was a must have great shopify app the support team was a big help with the hoops i had to jump through to be able to connect with my customers

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Marnie helped me resolve my issue today. It was quick and easy and the directions she provided were easy to follow.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

marnie was very helpful taking me step by step on all my concerns overall smsbump is very useful definitely a game changer

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Simple et facile d'utilisation. Quelle excellente aplication. le service après vente est aussi très facile et rapide. Merci Don pour ta précieuse aide pour configurer le tout.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

The app is fantastic, I faced some issues this year because of a policy that was updated in the USA and Canada while contacting the support, I thought that the problem will take a couple of days but after a few seconds, the agent Regie found the problem and solve it within a few minutes. thanks for everything.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 17, 2023

I never write reviews but my issue was solved rather quickly, so I was like "Sure, why not.. " I needed to get my SMS set up to begin sending campaigns. I worked with @John. Quick and efficient, knew exactly what I needed 10 mins later Im good to go.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Don was quick to help me get set up and made it very easy. He walked me through what to say for the policies to make sure everything was compliant.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

5 STARS!!! - Don was a huge help in setting up my website with SMS integration! Very clear and concise instructions. Thank you!!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Thanks to Don, best help assistant on sms bump! He helps me with my issues and resolved it in a few minutes.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

amazing support they really deserve the best and i wonder why noone is talking about this app in any social media or youtube

Using app

4 days

Total reviews

2

Average rating

5.0