All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 17, 2023

As a first-time user, I am beyond impressed with SMSBump. This platform has completely revamped my customer communication game. Its user-friendly interface made crafting and scheduling SMS campaigns a breeze. Personalized messages have significantly upped my customer engagement. The automation feature is a lifesaver - from welcome texts to abandoned cart reminders, it's effortless. For a newbie like me, SMSBump is a game-changer. It's simple, powerful, and has instantly improved my customer interactions. Highly recommend! I would also like to thank Alex for helping me set up my account!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

I needed assistance and was able to get it quickly and descriptive. I was able to get what I needed done. Thank you Joann C !!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Joann C was very professional and kind, they validated my business and policies very quickly and made it easy to communicate. Thanks!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 16, 2023

Joann C was extremely helpful and patient with helping me setup SMSBump! Thanks to the exceptional customer service I received, I was able to get up and running with SMSBump quickly and effectively.

Store

Aibo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Everything was smooth and easy! My rep was very helpful and went out of their way to make sure I got the help I needed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

J'ai bien aimé le service de PL. elle a répondu à mes questions :). Elle a été patiente vu que je ne parle pas l'anglais (utilisation d'un programme de traduction)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

I HATE when I need to contact support because it takes so long but Don answered me so quick my mood completely changed positive !

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood Elijah C

Store

Pelours

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

super reactivity, responded perfectly to my request, all steps were clear and fast very good service thanks again Don

Store

Nossava

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Regie was super helpful and helped me quickly set up my account for validation. Thank you for the excellent support

Store

KOST

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Quin was amazing. Very quick response and very helpful :) I got everything done in just a few minutes. Thank you!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Don's customer service has been great and he has explained everything to me very well with easy-to-understand step-by-step instructions. Highly recommend!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Excellent service à la clientèle. J'ai été aidé par "Don", il était courtois, très rapide et efficace ! Merci beaucoup !

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Elijah helped me today setting up my privacy policy and T&C. He had so much patience while I was screaming and crying on the inside. Thank you and God bless Elijah!

Using app

12 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Aug. 15, 2023

JoAnn C was a big help and provided very important information to help me with getting my SMS verified. Thank you JoAnn C.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

joann and princess were absolutely amazing they really did help me and i really do commend them for their devoted service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I love SMS bump. I am able to grow our company by reaching an untapped market. I was having problems with the app, after having it installed for almost a year now. I reached out to the chat line, and Regie was amazing. Turns out, all I had to do was update the privacy policy. I am so thankful for a wonderful help line, as that is what makes the app even more wonderful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Speedy customer service and nice employees!! They really helped when I was so confused and could not figure out how to ge my account validated

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Don really helped A LOT when I really needed it and to get my USA Number, the app is awsome I can tell you that!

Store

FucLove

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

John was nice and very good at his job nice and easy to work with answered all my questions and guided me directly

Using app

8 days

Total reviews

1

Average rating

5.0