All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 10, 2023

Regie was really helpful with me. Received the best customer service from them. Thank you so much! I was able to figure everything out easily with them.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Marnie was a huge help, got straight to the point, and provided help as needed. Making it easier to help me navigate through the app

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

It was a good experience I'm going to tell my friends about this program. Im sure they will be getting the sms app in the there store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

I'm incredibly grateful for Don's swift and helpful assistance. Their quick response and effective solutions made my experience truly enjoyable. Don's exceptional support is highly commendable!

Store

HiQGiG

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

don was helpful in resolving the problem i had with my account. much thanks. i have been using sms bump for a few brands and always see killer ROAS

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Joann from customer service was extremely helpful and resolved my problem in a matter of minutes :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

So far so good. Customer support is amazing, Joann was very quick to respond and was very helpful answering my questions.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Marnie helped get my SMSBump validated. So easy to use app. One of the best ways to win customers for your campaigns!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

I had a really good experience with Joann C. from the support team, I had an issue with my account verification and my campaign of 1000 messages failed, she quickly assessed the situation and resolved the issue in a very short time!

Using app

About 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 9, 2023

Amazing app! I really recommend SMSBump and I really think it is the best app for sms out there! The customer experience with John was flawless as well.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Don is super amazing and helpful, each time I made a mistake he would quickly find it and give me exact steps to correct it. 10/10 support might be one of the best I've ever talked to, that's the G.O.A.T right there!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Quin Shiena G helped me with account validation, and it was super-fast... i would give 5/5 for fast resolution.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Joann C helped me with my automation problem and I was able to do it the way I expected, it is a very intuitive application and it helped me to be able to perform my flows correctly.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Amazing service, great platform, i love smsbumb more than ever! very fast support team, and also very very nice to work with.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

I haven't had the chance to do much with the app so far, but I love what I'm seeing and experiencing right out of the gate! Quin was super helpful on getting me set up and has made me feel much more confident in my decision to use this app. I'm really looking forward to what I can do to build our business using it! Thanks for everything!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Thank you so much from the support of QUIN they were quick to respond helped me with exactly what I needed

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

really good customer service i ve write with Elijah hes very comepent. there are good templates you can work with

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Awesome job. Regie was very thorough. Set up was smooth and he provided me with all of the tools needed to get my account going.

Store

G LUXE

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

amazing love this app amazing love this app amazing love this app amazing love this app amazing love this app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Whenever I need help from SMSBump Customer Service they are quick and so helpful. They always clarify what they mean and show you articles and visuals to help you. I am very happy with the help I receive with them, every-time!

Using app

About 2 years

Total reviews

1

Average rating

5.0