All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

Aug. 17, 2023

Marnie helped me resolve my issue today. It was quick and easy and the directions she provided were easy to follow.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

marnie was very helpful taking me step by step on all my concerns overall smsbump is very useful definitely a game changer

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Simple et facile d'utilisation. Quelle excellente aplication. le service après vente est aussi très facile et rapide. Merci Don pour ta précieuse aide pour configurer le tout.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

The app is fantastic, I faced some issues this year because of a policy that was updated in the USA and Canada while contacting the support, I thought that the problem will take a couple of days but after a few seconds, the agent Regie found the problem and solve it within a few minutes. thanks for everything.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 17, 2023

I never write reviews but my issue was solved rather quickly, so I was like "Sure, why not.. " I needed to get my SMS set up to begin sending campaigns. I worked with @John. Quick and efficient, knew exactly what I needed 10 mins later Im good to go.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Don was quick to help me get set up and made it very easy. He walked me through what to say for the policies to make sure everything was compliant.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

5 STARS!!! - Don was a huge help in setting up my website with SMS integration! Very clear and concise instructions. Thank you!!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Thanks to Don, best help assistant on sms bump! He helps me with my issues and resolved it in a few minutes.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

amazing support they really deserve the best and i wonder why noone is talking about this app in any social media or youtube

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

As a first-time user, I am beyond impressed with SMSBump. This platform has completely revamped my customer communication game. Its user-friendly interface made crafting and scheduling SMS campaigns a breeze. Personalized messages have significantly upped my customer engagement. The automation feature is a lifesaver - from welcome texts to abandoned cart reminders, it's effortless. For a newbie like me, SMSBump is a game-changer. It's simple, powerful, and has instantly improved my customer interactions. Highly recommend! I would also like to thank Alex for helping me set up my account!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

I needed assistance and was able to get it quickly and descriptive. I was able to get what I needed done. Thank you Joann C !!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Joann C was very professional and kind, they validated my business and policies very quickly and made it easy to communicate. Thanks!

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 16, 2023

Joann C was extremely helpful and patient with helping me setup SMSBump! Thanks to the exceptional customer service I received, I was able to get up and running with SMSBump quickly and effectively.

Store

Aibo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Everything was smooth and easy! My rep was very helpful and went out of their way to make sure I got the help I needed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

J'ai bien aimé le service de PL. elle a répondu à mes questions :). Elle a été patiente vu que je ne parle pas l'anglais (utilisation d'un programme de traduction)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

I HATE when I need to contact support because it takes so long but Don answered me so quick my mood completely changed positive !

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood Elijah C

Store

Pelours

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

super reactivity, responded perfectly to my request, all steps were clear and fast very good service thanks again Don

Store

Nossava

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Regie was super helpful and helped me quickly set up my account for validation. Thank you for the excellent support

Store

KOST

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Quin was amazing. Very quick response and very helpful :) I got everything done in just a few minutes. Thank you!

Using app

About 22 hours

Total reviews

1

Average rating

5.0