All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 3, 2023

Eliajah was very helpfull for me, he take is time and was not hurry !!! loves on Elijah, he is the best !!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

"Regie" was very helpful and helped me at every step until the problem was resolved. Thanks a lot Regie

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

amazing Quin was very fast in helping and there support team is so good number 1 app i must recommend this to everyone as it changed my store

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

PL was very very helpful, knowledgeable and quick. Thank you for your friendly help. Issue resolved in under 5 min

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Princess was very helpful and friendly. She was also very knowledgeable and helped me with all of my concerns

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

John was awesome and very helpful. Issue resolved right away. I had issues before and could not get it figured out but he was amazing.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Marnie really helped solve my problem fast and effectively. I would highly recommend using this service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

the support here was terrific. i had no idea what i was doing wrong and Don B quickly pointed me in the right direction. he made it so easy just had to copy and paste. would highly recommend these folks.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Perfect, it's so fast and clean. I love ! This application is really effective for increasing your daily sales.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

customer service was amazing! really patient and helped the whole way through. thank you Quin from customer service!

Using app

26 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 3, 2023

Princess S , thank you for your paitence really professional, hope every customer service will be as good as i got from him, thank you for your time!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

@John was extremely helpful in helping me set up my account! Thank you for your help, it made the set up process very quick and easy!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

I like SMSBump for its very user friendly experience, efficiency when messaging customers and gaining new customers, and the customer service (shoutout to Elijah!). Overall the app is one of my favorite Shopify apps. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

The live chat is very helpful and I got a response fast from Don B. I will use the live chat again when I need help.

Using app

44 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Elijah was very pleasant and she was able to bring a solution to my problem. Thank you for this experience

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

PL, my personal helper was so good to me in getting my issues --triggered by ME.... taken care of so fast. This has really been a painless service and I see staying onboard for a good long while.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Don was great! very responsive and quick. He helped me resolve my issue and I am very satisfied with his service. Five Star!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

I am 19 years old and this my first time to do online works I do it alone and after 2 months from my shop I hire an expert to help me but he looks like scam or idk I already pay him but he didn't do anything to me after that I contact to your supporting team and there is someone kindly help me thank you dear Elijah for help me clearly and understand me ♥️

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Elijah and Regie were great! I had Alot of questions. They were patient and very nice. They answered all of my questions and were very professional. I trust the app because of the great customer service I received.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

So far, so good! I had a minor issue locating a couple things within the settings and @Aljohn @John took great care of me. He provided visuals for me to follow along which took out all of the guess work! Fast and friendly service!

Using app

About 1 month

Total reviews

1

Average rating

5.0