Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,481
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July 27, 2023
I had a pleasant experience. very helpful and quick. very easy to work with. can defiantly recommend.
July 27, 2023
Don from SMSBump has redefined the standard for exceptional customer service. His meticulous attention to detail, astute problem-solving, and unparalleled communication skills are remarkable. Right from troubleshooting to tailoring custom solutions for our Shopify store, his efficiency was striking. His understanding of both the SMSBump app and the broader e-commerce landscape is extraordinary. But what set Don apart was his warmth and patience - he treated us less like a case number and more like a valued partner. With Don at the helm of customer service, SMSBump isn't just an app; it's an invaluable asset. If there were an option for more than five stars, Don would undoubtedly deserve them all.
July 26, 2023
Customer support is fast and easy to work with. They Guided me threw the whole process to validate my account for SMS Marketing. Thank you!
July 26, 2023
PL is great :) customer service. I'm looking forward to seeing how this puppy performs. Just setting up now.
July 26, 2023
Marnie was great in setting up my account! I hope my customers gain value from this service just as much as I do.
July 26, 2023
Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10
July 26, 2023
It is a very useful app, and the support team is awesome, I talked with Jeff, and he answered in a minute, and he was giving me instructions that help me through, he was super nice. We need more men like Jeff.
July 26, 2023
I'm a newbie to SMSbump. The customer service is what I appreciated the most. Thank you Quin for your great instant responses.
July 26, 2023
great experience with "Quin and she help a lot and easily solved my problem .thanx to all team and quin
July 25, 2023
Great customer service, Joann C was very helpful! They helped me with my questions on where to update information needed to be verified.
July 25, 2023
Very prompt and great communication. Highly recommended. I would encourage others to use this application.
July 25, 2023
PL was so helpful to me. I was struggling with marketing popup and she walked me through everything and even made changes for me to make it easier! Thanks, PL!
July 25, 2023
First off, fantastic app! Second off, customer service is absolutely fantastic as well. Quin helped me out with my request and I was all good to go before I could even blink. Highly recommend!
July 25, 2023
Quin was very helpful and did everything in good time. Quick and easy and had excellent customer service skills!
July 25, 2023
Easy to navigate and friendly customer service. Made the process really easy as a first time business
July 25, 2023
Awesome customer service, anything you need, reach out. Fast response time and great service. Great help!
July 24, 2023
Joann C was awesome!! She was very helpful in assisting me in the completion of my setup with the Shopify app SMSBump for my business.
July 24, 2023
Fast & efficient support ! Rep quick & knowledgeable in efforts to resolve my request Thanks Joann !
July 24, 2023
Customer service is beyond supportive and patience. John was extremely helpful and provided guidance that we needed. We were a bit intimidated with the app at first but John provided a step by step process for us to follow in order to accomplish our goals. We are grateful at this point and excited to use the app. Thank you again Bella