All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 19, 2023

the set up was quick! and PL did a good job responding quick and explaining! the process is pretty slick.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Very easy to follow I thought it would take too much time but was very satisfied with the quick response.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

I was very interested in this application. I definitely recommend it to everyone who wants to have an easier life. Everything is understandable

Store

Maknea

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

Hello I just want to say that your representative Mrs. Marnie was very helpful and very patient with me. There were some things that I did not know and she walked me through them with ease. She was great!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Regie was a very nice and kind operator. He helped me to get the account validation done now I can enjoy the app benefits.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Regie C. was so helpful and quick to answer my questions via chat. He was very knowledgable and shared links to help for future needs. I am very impressed. Thank you Regie C!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2023

le service client est incroyable ils sont à l'écoute rapide efficace. Merci :) C'est en anglais uniquement mais ça reste facile à échanger.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Brilliant service Don was a legend! very friendly and prompt to fix any issues I had. very easy to manage the app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Don B was awesome! I'm absolutely thrilled with SMSBump! It has made a huge impact on my business by significantly increasing my conversion rate. The best part is how easy it is to use and customize. I can create eye-catching SMS campaigns that really resonate with my customers in no time. The analytics tools provided by SMSBump are a game-changer. I can easily track the performance of my campaigns and make data-driven decisions to optimize my marketing strategies. It's been incredibly helpful in growing my business. What's even better is that SMSBump offers a free plan that's already packed with awesome features. I was able to test it out and see the results without spending a dime. It's a fantastic way to get started and see the value it brings. And let's talk about the support team. They're amazing! Whenever I've had any questions or issues, they've been super helpful and quick to respond. Their dedication to customer satisfaction is top-notch. Honestly, I can't recommend SMSBump enough. If you're running a Shopify store and want to send SMS to your customers, this app is a must-have. It's user-friendly, the analytics are on point, and the support team is fantastic. Give it a try and see your business grow!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Customer support was quick and very helpful with my situation. Jeff made it a breeze, especially with not having to wait for a response through email.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

I was having a hard time and had to speak with two different people to finally fix my problem but Keano M was a great help and did the job quickly.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

We had some issues with landing in the spam folder and setting everything up, the customer support is very friendly and extemely fast! We talked to John and he helped us a lot in like 5 minutes!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2023

J'ai récemment eu le plaisir d'utiliser l'application Shopify SMSBump pour les besoins de ma boutique en ligne en matière de marketing par SMS, et je dois dire que cela a changé la donne. Non seulement l'application offre des fonctionnalités puissantes et une intégration transparente avec ma boutique Shopify, mais le service client exceptionnel que j'ai reçu tout au long de mon expérience a vraiment dépassé mes attentes avec Alex

Store

ohmyjey

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Easy peasy! Customer service (chat) on their game. Joann C was quick and helpful. She gave me straight forward direction that had me online in minutes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Joann C. helped verify the number very quickly. The service seems great. The integration with Shopify worked smoothly.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I recently had the pleasure of using SMS Bump, and I must say, the support I received from Joann C. was nothing short of exceptional. If you're looking for a reliable SMS marketing solution with excellent customer service, I highly recommend giving SMS Bump a try.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I had the pleasure of working with Keano M at SMS Bump/Yotpo, and I must say it was an exceptional experience. Keano not only demonstrated an impressive knowledge of the platform but went above and beyond to address all of my flow-related questions and concerns with great expertise and efficiency. What truly stood out to me was Keano's unwavering commitment to ensuring my complete satisfaction. Throughout our interactions, he/she made sure I felt validated and heard, creating a sense of trust and confidence in the service provided. Keano's patience and kindness throughout the process were truly remarkable. He/she took the time to explain complex concepts in a clear and accessible manner, ensuring I had a thorough understanding of the solutions offered. I am incredibly grateful for the outstanding service I received from Keano. His/her dedication to providing exceptional customer support merits recognition, and I firmly believe that he/she deserves a raise for the exemplary level of professionalism and care displayed. In summary, my experience with Keano M at SMS Bump/Yotpo was nothing short of outstanding. I highly recommend Keano for his/her exceptional skills, kindness, and dedication to customer satisfaction. With sincere appreciation,

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2023

Just wanted to say this app is great one of the best apps out there that gives you all you need also want to say a huge thank you to Keano who helped resolved the issue with ease!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2023

SMSBump is amazing for your drop shipping business. Sending alerts and updates to your customers and you can get it done within minutes.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

@Aljohn They helped me through the whole process, their customer service is very good, they were always attentive to what I needed.

Store

CARITES

Using app

5 days

Total reviews

3

Average rating

5.0