All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 17, 2023

I needed help from support to validate my new account and @Aljohn was really helpful! Quick and easy setup!

Store

LashLux

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2023

Quin really helped me setting up my shop, it was lovely being able to communicate and I'm really looking forward to chat with them again.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Djan was a good bloke, helped me sort out my site to be authorised to use SMS marketing, and use the flows

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

it was amazing and my agent marnie was very helpful. And very quick with their responses. it was easy to install.

Store

2die4

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Thank you to Keano/ PL for helping. I loved the service she gave me and was straight-forward with everything. I had all my questions answered and was very easy to understand. Thanks to her again.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Marnie was great and quick to reply! Was a pleasant experience, the process was fast and very easy to follow the given insrtuctions

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Very helpful and told me what exactly I needed to do in order to get what I needed to get done done.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

the app as a beginner for me is a bit hard bu the support team in chat @aljhon is amazing i really appreciate it

Store

EASYER

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

@Aljohn, excellent customer care, fast help centre no complaints only praise from me. Will be using this service a lot in the future

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Just downloaded the app and so far support has been great. Jeffrey T and Djan have been super helpful in providing detailed steps regarding any difficulties I had. Also very easy and fast to get support through their SMSBump Chat Support.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2023

Quick, Simple, and no hassles. Thank you Marnie :) Knew exactly what i needed and got it done within minutes.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Top-notch SMS marketing app for Shopify! Marnie's customer support is stellar - super helpful and responsive. A game-changer for my store!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Marnie was very helpful and friendly and helped me get everything situated. I greatly appreciated all of her assistance. She made my experience quick and easy. Thanks again..

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Awesome service and very fast! "Keano" was my customer service rep. All I needed help with was validating my SMS number through the app for my shopify store.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

I was assisted kindly by Jeff to verify my account very quickly helping me with all requirements :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

best service i like it they make everything easy and help me a lot to set up my sms bump and to start

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

Great support from Djan, appreciate the customer service of SMS Bump. I was with a problem and they resolved un a couple of minutes.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

We weren't able to validate our account ourselves and Princess helped me out instantly. She was patient while I was making changes in the backend and my query got resolved within 5 minutes. Thanks Princess!

Store

FANFARE

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

it was quick and easy. The problem was sorted in just a few minutes without any issues. The agent Marnie was also very nice, professional and patient.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Quick and efficient solutions, very user friendly and was willing to help even more than necessary.

Using app

3 months

Total reviews

1

Average rating

5.0