All reviews

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)
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5 / 5 Share

July 26, 2023

Customer support is fast and easy to work with. They Guided me threw the whole process to validate my account for SMS Marketing. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

PL is great :) customer service. I'm looking forward to seeing how this puppy performs. Just setting up now.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

Marnie was great in setting up my account! I hope my customers gain value from this service just as much as I do.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

Quin demonstrated exceptional customer service skills and helped me with all of my queries. I would 100% recommend Quin for any customer service inquiries. 10/10

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

It is a very useful app, and the support team is awesome, I talked with Jeff, and he answered in a minute, and he was giving me instructions that help me through, he was super nice. We need more men like Jeff.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

I'm a newbie to SMSbump. The customer service is what I appreciated the most. Thank you Quin for your great instant responses.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

great experience with "Quin and she help a lot and easily solved my problem .thanx to all team and quin

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Princess L was amazing

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Great customer service, Joann C was very helpful! They helped me with my questions on where to update information needed to be verified.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Very prompt and great communication. Highly recommended. I would encourage others to use this application.

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

PL was so helpful to me. I was struggling with marketing popup and she walked me through everything and even made changes for me to make it easier! Thanks, PL!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

First off, fantastic app! Second off, customer service is absolutely fantastic as well. Quin helped me out with my request and I was all good to go before I could even blink. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Quin was very helpful and did everything in good time. Quick and easy and had excellent customer service skills!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Easy to navigate and friendly customer service. Made the process really easy as a first time business

Store

HairBae

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Awesome customer service, anything you need, reach out. Fast response time and great service. Great help!

Store

8 Auras

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

Joann C was awesome!! She was very helpful in assisting me in the completion of my setup with the Shopify app SMSBump for my business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Fast & efficient support ! Rep quick & knowledgeable in efforts to resolve my request Thanks Joann !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2023

Customer service is beyond supportive and patience. John was extremely helpful and provided guidance that we needed. We were a bit intimidated with the app at first but John provided a step by step process for us to follow in order to accomplish our goals. We are grateful at this point and excited to use the app. Thank you again Bella

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

@John helped me with validating my account. very helpful and friendly. also worked very hard and fast

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

This app is perfect and constantly evolving. The staff is very professional and helpful especially @John. I highly recommend this app !

Using app

3 months

Total reviews

1

Average rating

5.0