Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#7,885
All reviews
Rating Breakdown
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July 14, 2023
The rep I was talking with PL was very kind and patient as I updated a couple things on my site! She even helped me with things that I needed to add!
July 14, 2023
Joann C helped me alot setting up my email marketing account. great service and fast replies. love it
Oct. 19, 2023
I had some issues trying to send test SMS messages that weren't coming through for me and John D was able to help with my problem quick and easy!!
July 14, 2023
Joann did an amazing job with helping me verify my account. she was patient and helped me step by step. Thanks so much, Joann
July 14, 2023
Customer service is very fast. They give you the information at the right time and Jhon was very kind to me.
July 14, 2023
Needed my SMSbump validated Regie has helped me through every step. Couldn't have had anyone else better.
July 14, 2023
Christopher has helped me with the onboarding process today. I've found his guidance invaluable. Great first impressions!!
July 14, 2023
I did the setup of SMSbump thanks to Quin, customer service employee. Fast, clear and effective. Absolutely recommended app!
Aug. 10, 2023
Elija helped me with a bug that i was having with the sms popup and fixed the problem!
July 14, 2023
very good assistance. @Aljohn was super helpful, very friendly and fast response. Keep up with the good support :)
July 14, 2023
So far I have pleasant experience with your company. Your support did an outstanding assistance for me. I am looking forward to experience the full scope of your app to generate more revenue for our company.
July 14, 2023
Rosen R was a great help. Very responsive and available, thank you very much for your time and kindness. I recommend SMS BUMP !
July 13, 2023
support by PL was quick and on point, makes it super convinent for the go to sms app. no issues faced
July 13, 2023
Had to use live chat to figure out how to enable all the sms features of this app, and update my privacy policy in the settings of my store. My agent @john D was super helpful and friendly , providing step by step copy and paste easily transferable information, which I can insert into my store settings. Big help and look forward to seeing how this app goes in the future.
July 13, 2023
just got the app and did basic setup. At verifying my toll-free number @John helped me via chat to get it done. i had very good start with this app
July 13, 2023
I just started using this app and it's really good. Their UI is just amazing and their customer service is great. I had the pleasure of talking with their agent Quin who was very helpful and assisted me very well
July 13, 2023
I want to express my utmost appreciation for the incredible support and assistance I received from Regie, one of the agents at SMS Bump. From the moment I reached out to validate my account to resolving various issues, Regie has been an absolute rockstar throughout the entire process. Their dedication and commitment to ensuring my satisfaction were evident at every step. Regie promptly responded to my inquiries, providing clear and concise explanations. Their expertise and knowledge about the SMS Bump app were truly impressive, and they went above and beyond to ensure I had a seamless experience. What sets Regie apart is their exceptional customer service skills and genuine care for their customers. They patiently guided me through the necessary steps, resolving any hurdles along the way. Their professionalism, patience, and friendly demeanor made me feel valued as a customer. I am genuinely grateful for Regie's outstanding support and assistance. Thanks to their efforts, I was able to successfully validate my account and overcome any challenges I faced. It's agents like Regie who make a significant difference in the overall customer experience, and I couldn't be more pleased with their exceptional service. I highly recommend SMS Bump, and I especially want to commend Regie for their remarkable support. They truly exemplify the dedication and commitment to customer satisfaction that sets SMS Bump apart from the rest. Thank you, Regie, for being an incredible sport and going above and beyond to assist me. Your outstanding support has made my journey with SMS Bump a fantastic one! Sincerely, William from Swift Shift Shopping
July 13, 2023
great service by PL, easy and simple to chat to and very informative. quick responses and clear communcation