All reviews

Rating Breakdown

  • 5
    89% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)
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5 / 5 Share

Dec. 13, 2024

Working with Snappic has been an absolute pleasure! Their expertise and dedication have made a significant impact on our advertising efforts on Meta. Before partnering with them, we struggled to properly escalate our campaigns and achieve the growth we were aiming for. Snappic not only helped us overcome those challenges but also guided us through a successful year of scaling our business. Their team is professional, proactive, and truly understands the nuances of performance marketing. They consistently deliver innovative strategies tailored to our goals, and the results speak for themselves. A special shout-out to Ben, whose insights and support have been a game-changer for us. We couldn't be happier with their service and highly recommend them to anyone looking to elevate their advertising game. Thank you, Snappic, for being such a reliable partner!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

We’ve tried many other agencies, but working with Snappic has been a game-changer! Their platform makes it incredibly easy to create ads and view performance data all in one place. The results have been amazing, and the process is seamless. A special shoutout to Ben from their team—his support and expertise have truly made all the difference. We have used them for over a year now and highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Snappic is fantastic! Our sales are climbing every month, and I couldn't be happier with our decision to go on the growth plan. The platform is very easy to use, and the team has been absolutely amazing every step of the way.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

We successfully set up and started running our ads with Snappic and Edwin and the team were all amazing. Although I ultimately didn’t move forward with their growth plan, my experience with this team was excellent from the start. Their customer service was outstanding every step of the way. When I couldn’t continue due to unrelated circumstances, they promptly issued a full refund. They are efficient, clear, and I’m confident they deliver results. I hope we can work together in the future. Best of luck!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

We can’t say enough about the snapback app as well as the customer care team customer service is incredible. Everything is super fast very easy to use. We have seen fantastic increase in our ROAS everything about it is fantastic. Highly highly recommend this to anyone looking to streamline their business, and increase sales.!

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 4, 2024

I have used this app for 3 months and I signed up for their managed ad account service. The first month their results was around 3.0 roas (keeping mind that I was already at a 3.25-3.5 roas prior to working with them), the second month 2.5 and the last month dropped to 2.0 roas. After talking to my account manager they put the blame on everyone else but themselves. They even said that Meta had issues which resulted in 2 weeks of my ads performing 1.0-1.5 roas. I spoke to my Meta Ads Manager and they checked my ad history to see changes to my ads and my ads were not updated, they just reallocated my budget. Do not work with this company, I feel they just use their software run your ads which ultimately isn't what I paid for and receive horrible results.

Using app

3 months

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 27, 2024

Snappic and especially Ben are amazing. I have been working with Snappic for 3 months now and they were able to multiply our monthly sales by 5. The sales keep increasing each month. Ben manages the adds and adjust the budget every 2-3 days. I am so glad I chose to work with them!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

So far I only have amazing things to say about the team members I have worked with so far. Nina has helped me detangle a Meta mess that has had my social down for months. I'm excited about next steps and getting everything up and running!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

So far so great! Nina was so helpful with the setup of my account and explaining the next steps. I've heard amazing things about Snappic, so I'm really looking forward to starting this journey to increase my online sales.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Snappic has been a God send! My facebook account was shutdown and Snappic had it up and running in less than two days.I expect big things from our partnership and i am sure they will deliver.

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 8, 2023

I faced difficulty in completing my onboarding process because the service provider had concerns about my ads violating Meta's terms of service. Despite having successful ads with a 4X ROAS on Meta, they refused to provide their service. Additionally, they asked for my credit card information in case my ads did not run on my own account, which seemed suspicious. Overall, I found the experience to be a waste of my time.

Using app

About 3 hours

Total reviews

7

Average rating

4.4

Developer Reply

If we don't believe that we can help, we will be honest and upfront about it. As a business, if you aren’t ok with handling a "no" or having people voice their honest opinion when trying to act in your best interest, please look elsewhere. We were upfront with this store that that in our experience they would experience difficulty advertising due to Facebook guidelines and that we would not be able to provide the support that they would likely need in case they ran into blocks due to their product. Thank you for giving us the opportunity to express our company values.

5 / 5 Share

May 9, 2023

snappic is incredible! edwin spent so much time with me and i am such a small shop so it's obvious they care about the people behind our brands. SUPER great customer service!

Using app

21 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 11, 2023

I was really excited to try this app and but had an awful experience. None of my ads went live and they were in the approval process for weeks. Just long enough to charge your credit card.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

This review is factually false. As soon as this store installed, our team realized that they would not be a good fit and reached out to let them know that. As soon a charge went through, we refunded the store and let them know that they would not be a good fit again. The store insisted. The ads did not run properly because there was not enough data for the pixel to properly optimize. We have the email receipts and app store refund receipts to support all of the above. We run our business by the golden rule. We did not feel like this store was a good fit so we did not take their money. We always hope that other people share the same values. Unfortunately, sometimes they don't.

5 / 5 Share

Oct. 20, 2022

LOVE Working with Snappic, best agency ever! the team is super supportive and knowledgeable. Highly recommended.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I would recommend Snappic and working with Nina. She's kind, super helpful and most importantly, responds quickly :)

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

We love Snappic! We started on their basic platform in 2019 and saw such good returns we decided to upgrade to Hypergrowth in 2020. They have been super helpful, very attentive and have transformed our business. I would definitely recommend!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

It is too early to speak about results yet (I will write another review in the future) but so far the platform is very easy to use and understand. The support from their customer service team has been fantastic!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Highly recommend them! Their customer service is extremely fast in replying and very helpful at all times.

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 1, 2021

Everyone is super helpful and they definitely want to help you succeed. I used this app for a few months but unfortunately did not see the results I was hoping for. My cost per acquisition was pretty high when you consider my overall average order value. You are also paying them a subscription fee per month. In order to 'unlock' a higher ad spend you have to pay a lot more money per month for their 'hypergrowth track'. I don't think this app was the right fit for me.

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

June 21, 2021

Emily was AMAZING. We had to do some last minute reconciliations on our business costs and we got all our documents from Snappic within an hour. Amazing

Using app

About 2 months

Total reviews

1

Average rating

5.0