Snappic ‑ Instagram Ads
Gain new customers and quality traffic with Instagram ads
Rating
3.9
feedback
30
chart
#4,586
All reviews
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June 4, 2024
I have used this app for 3 months and I signed up for their managed ad account service. The first month their results was around 3.0 roas (keeping mind that I was already at a 3.25-3.5 roas prior to working with them), the second month 2.5 and the last month dropped to 2.0 roas. After talking to my account manager they put the blame on everyone else but themselves. They even said that Meta had issues which resulted in 2 weeks of my ads performing 1.0-1.5 roas. I spoke to my Meta Ads Manager and they checked my ad history to see changes to my ads and my ads were not updated, they just reallocated my budget. Do not work with this company, I feel they just use their software run your ads which ultimately isn't what I paid for and receive horrible results.
Feb. 27, 2024
Snappic and especially Ben are amazing. I have been working with Snappic for 3 months now and they were able to multiply our monthly sales by 5. The sales keep increasing each month. Ben manages the adds and adjust the budget every 2-3 days. I am so glad I chose to work with them!
Sept. 12, 2023
So far I only have amazing things to say about the team members I have worked with so far. Nina has helped me detangle a Meta mess that has had my social down for months. I'm excited about next steps and getting everything up and running!
Aug. 29, 2023
So far so great! Nina was so helpful with the setup of my account and explaining the next steps. I've heard amazing things about Snappic, so I'm really looking forward to starting this journey to increase my online sales.
Aug. 15, 2023
Snappic has been a God send! My facebook account was shutdown and Snappic had it up and running in less than two days.I expect big things from our partnership and i am sure they will deliver.
Aug. 8, 2023
I faced difficulty in completing my onboarding process because the service provider had concerns about my ads violating Meta's terms of service. Despite having successful ads with a 4X ROAS on Meta, they refused to provide their service. Additionally, they asked for my credit card information in case my ads did not run on my own account, which seemed suspicious. Overall, I found the experience to be a waste of my time.
If we don't believe that we can help, we will be honest and upfront about it. As a business, if you aren’t ok with handling a "no" or having people voice their honest opinion when trying to act in your best interest, please look elsewhere. We were upfront with this store that that in our experience they would experience difficulty advertising due to Facebook guidelines and that we would not be able to provide the support that they would likely need in case they ran into blocks due to their product. Thank you for giving us the opportunity to express our company values.
May 9, 2023
snappic is incredible! edwin spent so much time with me and i am such a small shop so it's obvious they care about the people behind our brands. SUPER great customer service!
April 11, 2023
I was really excited to try this app and but had an awful experience. None of my ads went live and they were in the approval process for weeks. Just long enough to charge your credit card.
This review is factually false. As soon as this store installed, our team realized that they would not be a good fit and reached out to let them know that. As soon a charge went through, we refunded the store and let them know that they would not be a good fit again. The store insisted. The ads did not run properly because there was not enough data for the pixel to properly optimize. We have the email receipts and app store refund receipts to support all of the above. We run our business by the golden rule. We did not feel like this store was a good fit so we did not take their money. We always hope that other people share the same values. Unfortunately, sometimes they don't.
Oct. 20, 2022
LOVE Working with Snappic, best agency ever! the team is super supportive and knowledgeable. Highly recommended.
Oct. 20, 2022
I would recommend Snappic and working with Nina. She's kind, super helpful and most importantly, responds quickly :)
March 3, 2022
We love Snappic! We started on their basic platform in 2019 and saw such good returns we decided to upgrade to Hypergrowth in 2020. They have been super helpful, very attentive and have transformed our business. I would definitely recommend!
Jan. 7, 2022
It is too early to speak about results yet (I will write another review in the future) but so far the platform is very easy to use and understand. The support from their customer service team has been fantastic!!
Dec. 28, 2021
Highly recommend them! Their customer service is extremely fast in replying and very helpful at all times.
Oct. 1, 2021
Everyone is super helpful and they definitely want to help you succeed. I used this app for a few months but unfortunately did not see the results I was hoping for. My cost per acquisition was pretty high when you consider my overall average order value. You are also paying them a subscription fee per month. In order to 'unlock' a higher ad spend you have to pay a lot more money per month for their 'hypergrowth track'. I don't think this app was the right fit for me.
June 21, 2021
Emily was AMAZING. We had to do some last minute reconciliations on our business costs and we got all our documents from Snappic within an hour. Amazing
May 20, 2021
Very easy to set up self service ads, and Emily was super helpful getting things dialed in. Very promising ROAS so far!
Oct. 4, 2019
Edwin set us up on the app personally - it's a really great blend of an easy to use product with a consultative approach to get you up and running. Looking forward to seeing what results we get!
Oct. 3, 2019
just signed up to the trial and i a really looking forward to seeing we can use the ads effectively to increase our sales. i have full confidence we are going to see positive results
Aug. 30, 2019
Edwin from Snappic walked me through our current ad efforts, pointing out some potential issue and where they can fill in the gaps. These guys really take the time. The platform is simplest ad setup I've seen yet, and I've tried them all. Overall this feels way more in line with our brand than some of the cheeseball PPC agencies are recommending.
Aug. 30, 2019
The Snappic platform is unlike anything else I've come across in the app store. The simplicity and streamlining of building ad campaigns is going to save us tons of hours each week.