All reviews

Rating Breakdown

  • 5
    67% (407 ratings)
  • 4
    13% (80 ratings)
  • 3
    6% (38 ratings)
  • 2
    2% (14 ratings)
  • 1
    12% (71 ratings)
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1 / 5 Share

May 18, 2021

I have had an item "in production" for 14 days. Support is not responsive, customer is frustrated, Printy 6 help is non-existent. They replied to this review but still have not relied to the support ticket that was "created" on my behalf.

Using app

Over 3 years

Total reviews

3

Average rating

2.3

Developer Reply

Dear, This is John from Printy6, we noticed that you have an order is in production about 14 days, and you sent us several emails but didn't get response from us, I have checked your order #98430 , we are so sorry for the order was delayed, we cannot produce this item for you, because of the mockup image is created so long time ago, we had a upgrade and a migration for the mockup images, during this migration, your Shopify store is inactive, caused the image lost, you need to re-submit the image to us. We haven't received your emails until now, we are still looking into what was happened about the lost emails, If you can get this email, please get back to us ASAP , we are so sorry for the inconvenience. Best regards, Thanks.

5 / 5 Share

May 11, 2021

This is a nice app. I love their Shoe products they offer for print on demand. Selection is a lot better and trendier than some competitors. As well integrations are easy to use and navigate.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

May 5, 2021

Absolutely hopeless app. Tried contacting the support 5 times and no response. No proper guidance on image sizing to be used. The customer support is non-existent. I am concerned that no one will ever respond when i have a customer order issue to be addressed.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 21, 2021

OMG this is Amazing! I Love the fact that I can customize my own shoe! I'm going to order a pair to see if the quality is just as good as it looks.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 12, 2021

I have only just started using the Printy6 App this morning, but I am really happy so far! Nice and easy to use.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

1 / 5 Share

April 10, 2021

Their shoe size chart is wrong! And no point in pointing this out to them - they don't listen. Ordered mens size 10UK but got Euro size 43 which is size 9uk mens. I showed them a pic of my Nike, where it shows the size 10uk is Euro45 and they told me Nike use different sizes!!!!!!!!!! OMG ??? I told them that it's like they're telling me that a 12-inch ruler in China is 11 inches... Absolute morons...........

Using app

9 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 9, 2021

I really like this app and love the way you can customize your products. i have upload a few to my store. I am new to using this company. The choice of products is great and the price point is good as well

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2021

Just getting started with Printy6. So far so good! Really easy! Love the automatic integration w/Shopify.

Using app

12 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 28, 2021

Hello there, it's just the beginning of the story for me, for now I can't say a lot, I like the products I find there, that's why I'm looking further. I tried a couple times to create a shoe pattern, and it's not so easy, because you can't zoom and it's hard to be precise if you need to place a design in a specific area, mirror is ok but for text and not regular patterns it's not of any help. So if you can improve the tools, with a zoom and the possibility to put some line guides it will be very helpful... any way it is not impossible to work with it, but have to tell if for any reason you click on the left mouse button, you'll quit your page and loose your work. There is no saving possibility. Can't talk about product themselves, but it was an easy process to set the all thing, so give a try, and see what happens... Wish you a wonderful day and hope this helps.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 19, 2021

Printy6 app is very easy to use. I was not able to change the font for each word as I had hoped. This is my first design with no stress was worth it!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 8, 2021

I just want to say that i love your selection of products, and the Gui thats used to help with the designs. I really wish to see an extended library of products in the future. what you guys have here is awesome.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

My shoemaker let me down think god I found printy6, the app is great the design part could be a little better if it had zoom and a duplicate item button then it would be perfect.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

March 4, 2021

Easy to use and well priced. Products received were of very good quality. I have no complaints. Thanks!

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2021

Great quality sneakers, speedy production, and the printing is impeccable. But test your own, it took me 2 pairs to figure out what I was doing wrong. Even still they turned out excellent. Shipping is very reasonably priced and very fast with International Priority. I'm in Toronto, Canada. I can get samples within 10-days, ish. Customer service is very helpful. I'm extremely happy and would highly recommend Printy6.

Using app

8 months

Total reviews

1

Average rating

5.0

2 / 5 Share

March 18, 2021

UPDATE: Printy6 is probably a small supplier. Because vacation or not, there is no excuse to continue accepting orders, charging money, and then failing to meet your own production deadlines. There is no excuse for ignoring support emails, and answering some of them 3 weeks late, and the replies were below par, if not outright unacceptable. I offered Printy6 to refund and cancel the order, but they of course wanted to keep the money and fulfill the order late, and ignored this email. They offered no compensation, no way to recover from their mistake. Moreover, the print quality was far from great, I would say borderline acceptable. If you are going on vacation, you should notify the users, and not accept any new orders. If we fail to meet the deadlines we give to our customers, we need to refund and suffer the cost. Printy6 did nothing to mitigate this situation, because "what can you do". Right? We are now using JetPrint for all our shoes manufacturing, and we more pleased with the results and customer support, however they are not perfect as well. In summary, Printy6 is a real app (so I upped them from 1 star to 2), but not a very good one in our experience, and they did nothing to win us back. Absolutely nothing. US suppliers know what US customers expect ("customer is always right"), and Printy6 did not help us achieve that level of customer satisfaction. Shame.

Using app

14 days

Total reviews

3

Average rating

3.7

Developer Reply

Dear Michael, we truly apologize for the inconvenience brought to you on the previous orders, we had two weeks off from Feb 8 to Feb 21 because of the New Year holiday, so we are so sorry for the delayed response, we will ship out your orders ASAP, sorry for the inconvenience. Best regards, Thanks.

1 / 5 Share

Feb. 18, 2021

Very bad this application. I DO NOT RECOMMEND IT TO ANYONE. This application really for my concept is not recommended for anyone, since I made an order more than a month ago and it has not yet reached my client, I contacted support and they do not give me an answer on the status of my order.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi dear, We are so sorry for the inconvenience, we had two weeks off from Feb 8 to Feb 21 because of the New Year holiday, we will ship your items ASAP. Best regards, Thanks.

1 / 5 Share

Feb. 17, 2021

I placed a sample order with multiple items on Feb. 07 2021. The order has been is Scheduling status and hasn't changed. I've sent support multiple emails because that's the only form of contact option given. Still have not received a response. At this point I want to cancel my order and once again there's no option to do so. I know from recent experience other print on demand companies are easy to contact and ordering, production and shipping process was simple. This company is being promoted by Shopify but is definitely not operating with integrity. Can someone assist me with this issue.

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 16, 2021

Our business is extremely dissatisfied with this provider. The very first order that was made and shipped to a customer had a mismatching color. Another review described it very well: "bleached" colors. Thats exactly what happened to the order. Two weeks went by, two emails were sent (the only method of communication) and there's no response at all. This app has damaged the respectability of the brand, cost us money and time. Wouldn't recommend.

Using app

About 1 year

Total reviews

1

Average rating

1.0

4 / 5 Share

Feb. 12, 2021

I use this App to design items for my store. I particularly like the clock as it will go great in my Watch/Clock collection. I would like to have one vendor for both items, except printy6 does not sell WATCHES, claim you do but can't locate them. I like the products here. I get clothing, boots, and phone grippers cheaper elsewhere. It's all about the benjamins.

Using app

5 months

Total reviews

2

Average rating

4.5

2 / 5 Share

Feb. 1, 2021

I was a fan of this app, but now I'm extremely disappointed. They don't have the option to "sample", so when my customer got their order, they were extremely unhappy with the result. It had "bleach damage" or discolorations on the print, and the item was not like it was presented on the app. This caused my logo to be misprinted and the item looks amateurish. This has done irreparable damage to my brand. I've contacted this company, and it's been about a week with no response. Please avoid if you can.

Using app

Over 2 years

Total reviews

3

Average rating

2.7