All reviews

Rating Breakdown

  • 5
    90% (168 ratings)
  • 4
    4% (7 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 99% (183)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

We are very happy with Social Snowball! The app is easy to use, works seamlessly, and their support team is always responsive and helpful. Highly satisfied with both the platform and their service!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Snowball makes tiered affiliate marketing easy for our small, scrappy team—and their team's customer service is top notch whenever we have a question or run into a glitch

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

We’ve had a really solid experience using Social Snowball for Quinton. The platform makes it genuinely easy to turn happy customers (and ambassadors) into affiliates without adding friction to the purchase journey, and the automations save our team a ton of time. What we’ve loved most is how clean the setup is, how well it tracks referrals, and how straightforward it is for creators/customers to share their links and see results. The UI is simple, the reporting is clear, and it integrates smoothly into our Shopify workflow. If you’re looking for a proper affiliate/referral engine that feels modern (and not clunky), Social Snowball is a great choice. Highly recommended.

Store

Quinton

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Great experience. Tara has been helpful

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Their customer service is fast and super helpful!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Customer service was fantastic. I am so impressed. We had a very urgent issue before launching a major campaign & their team solved it flawlessly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Social Snowball is user friendly and their customer service team is helpful and easy to access.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 3, 2025

Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far! Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided. 10/10 would recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

I don’t know where I would be without Tara! She saved my affiliate program which kinda saved my life. For weeks I was struggling to figure out what was wrong with the Payout feature and just couldn’t get it to work. Then Tara stepped in and set everything up properly so that all of the features work and she explained it all in the most thorough way possible. I really appreciate it!! Now my program is running smoothly and I’m ready to take it to the next level. Thanks so much Tara!! I'm not sure what Social Snowball is paying you, but you deserve a raise!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

Very user friendly! Onboarding is a breeze and the Customer Service is amazing!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer. We look forward to using the platform again.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 25, 2025

So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.

Using app

7 days

Total reviews

8

Average rating

4.6

5 / 5 Share

March 5, 2025

Amazing help

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Fast and got the job done!

Store

RedVive

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Great to work with, quick to respond and help if needed. Continually updating and adding to the product

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

The chat team has been very helpful, very responsive! Thank you!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Been great and helpful! + the best customer service :D

Store

Vayose

Using app

9 months

Total reviews

4

Average rating

5.0