Snowball: Affiliate Marketing

Their customer service is fast and super helpful!

Customer service was fantastic. I am so impressed. We had a very urgent issue before launching a major campaign & their team solved it flawlessly.

Social Snowball is user friendly and their customer service team is helpful and easy to access.

Social Snowball has been incredibly helpful in getting our affiliate program up and running, and we’ve been very happy with the platform and results so far! Katie and her team have been amazing — friendly, professional, and so supportive throughout the entire process. I was truly impressed by the level of care and support she provided. 10/10 would recommend!

I don’t know where I would be without Tara! She saved my affiliate program which kinda saved my life. For weeks I was struggling to figure out what was wrong with the Payout feature and just couldn’t get it to work. Then Tara stepped in and set everything up properly so that all of the features work and she explained it all in the most thorough way possible. I really appreciate it!! Now my program is running smoothly and I’m ready to take it to the next level. Thanks so much Tara!! I'm not sure what Social Snowball is paying you, but you deserve a raise!

Very user friendly! Onboarding is a breeze and the Customer Service is amazing!

Mirna and the team are incredibly helpful with answering questions and making sure our company fully understands how to get the most out of Social Snowball. The system itself is straightforward, and they’re consistently rolling out new features.

We had an issue. Social Snowball was proactive in resolving it - doing the right thing for the customer. We look forward to using the platform again.

So far, so great! Awesome support during onboarding and setup. I'll write another review once we've lived with it a bit. I expect it to be fabulous.

Amazing help

Fast and got the job done!

Great to work with, quick to respond and help if needed. Continually updating and adding to the product

The chat team has been very helpful, very responsive! Thank you!

The chat team is so helpful and responsive. We really appreciate their support! Special mention to Duaas.

Been great and helpful! + the best customer service :D

Mirna on Customer Care was so helpful and took the time to answer all my follow up questions. She also arrange a 1-2-1 call with the team to clarify my questions. Thank you!

Mirna was really helpful with our questions.

We ran into some technical issues and our account manager Mals looped in Ani from their dev team who jumped on a call in the evening and helped resolve all of the issues plus more, and we did a follow up call the next day to ensure all was set up and running smoothly again. Super company and support!

This platform can be confusing at first but my Rep Zohaib was the most caring and genuine person I could have asked for. It seemed as though he really acres about the product and is going above and beyond of what I am asking to get set up and answer my questions.

Great platform for Affiliate marketing with good segmenting, analytics and process to payment. Support is second to none with ongoing learnings and optimisations. Shoutout to Mals for her continued support on the account and implementing clear structure and process as well as helping scale our business by 10x