ZigZag Returns & Exchanges

March 3, 2021

We have been using Clicksit on our store for about 4 months now to provide a much better return experience for our customers. A smooth returns process gives our buyers piece of mind when investing in our products. The team at Clicksit helped us with setting up especially Jodie who has been a great support to us. Not only has it helped us to manage our return requests more efficiently, the functions are great, and lately we have seen an increase in sales, which we think is a plus point to having this app. Many Thanks to the Clicksit Team.

Dec. 2, 2020

We have been looking to add a labour saving returns process to the site and Clicksit has done just that. Easy to set up and as we have it running on auto approve it requires zero input from our staff. Plus customers like free returns so it is a win win. Would recommend to anyone looking for a simple to use and set up returns option on their shopify site

Dec. 1, 2020

Good returns system with responsive customer support with simple yet powerful features. Would recommend.

Nov. 29, 2020

This app is easy to install and (even more important) for the customers very easy to use. Clicksit Return Center created a great tool to manage return requests.

Nov. 28, 2020

Great App, Works exactly as needed. Little issue getting setup. Great customer service. Issue fix in no time. Highly recommend.

Nov. 26, 2020

The guys were great to speak to, they helped and guided us all along the way and the setup was really simple too. I know this will provide a great returns service for our customers which is MUCH better than having to administer everything manually.

Nov. 25, 2020

This app really helps to streamline your returns process. It was quick and easy to install and customers have found it easy to use so far. It would be great if they could also facilitate international returns labels even if customers had to pay for these.

Nov. 25, 2020

This app is fantastic - its easy to install & use. Any problems and they always get straight back to you and talk to you through, Recommend

Nov. 25, 2020

Great app, easy to set up and there is always someone on hand to answer any questions should you need any help. They have really help streamline my whole returns process!

Nov. 25, 2020

This is such a simple app to use (and we are not very tech savvy here). We were using Collect+ anyway but there was no correlation with our Shopify system, and often parcels would arrive in with no paperwork inside and we would have no idea who they were from :( With the Clicksit Return app the customers order number is printed on the label so we can easily see who it is from and why it is being sent in. There is also the option to send out labels to other customers who haven't ordered directly from us (we also supply goods to shops), where we put in our own reference ....and this has been extremely useful too. I also have to say that the Customer service is fantastic. I have spoken to Jodie each time and she has been extremely helpful....and patient!. Would thoroughly recommend.

Nov. 24, 2020

I used this app to help improve our store's return process, which turned out to be great! Best of all, it is free, with no limit on the number of returns, etc. I wished this app would extend its services to include store credit processing, but won't ask for too much. Already more than happy with it now!

Nov. 23, 2020

Friendly team with excellent support, good onboarding, app does what is says and is an efficient way of getting a professional returns service up and running in the UK

Nov. 21, 2020

Absolutely great app for simple returns management. Being able to offer prepaid easy returns like the big e-commerce stores is priceless.

Nov. 21, 2020

very good free software. Helps automate your returns process by creating a fully functional returns portal and dose automated emails to the customer. very good!!

Nov. 20, 2020

Seems to work really well. I haven't set up the automatic labels as my packages are too large but the system is working correctly

Nov. 19, 2020

This is a great app to help us keep a tab on our returns process. We just need to remember to keep checking in! But it is a very helpful service. Thank you Clicksit team

Nov. 18, 2020

The app is super easy to use, provides a professional looking returns portal for customers in your site's design and using Collect Plus makes it easy for customers to return items!

Nov. 17, 2020

So far so good, can't wait for them to do collection too, their customer service is brilliant. and always on hand

Nov. 16, 2020

A great app allowing us to offer a smoother, hassle free returns/exchange solution for our customers. Super easy to set up, incredible support. Really pleased with it so far, very straightforward to use.

Nov. 15, 2020

Amazing APP. setup is so simple and user friendly. The staff are always on hand to help if required, but so far I haven't needed them. My customers will be very happy with the user experience provided. Grant (4Gingz Ltd)